Nissan of Richmond - Service Center

The service was great. Seth gave several options for degree of service and explained all things well. Thank you. Planning to return for future service. degree of service and explained all things well. Thank you. Planning to return for future service. More

Always friendly, service with a smile. Minimum wait time. Always let us know what's need to be done and does a followup telephone call. Always let us know what's need to be done and does a followup telephone call. More

Seth is excellent service and really helpful Derek also gave a lot good memory to keep both of them guest satisfaction. Will recommend to friends and family gave a lot good memory to keep both of them guest satisfaction. Will recommend to friends and family More

Knowledgeable, courteous, friendly employees. Customer lounge was clean and very accomodating. Work was started at my appointment time and completed efficiently and in a reasonable timeframe. 🙂 lounge was clean and very accomodating. Work was started at my appointment time and completed efficiently and in a reasonable timeframe. 🙂 More

My experience at Nissan of Richmond was great. Phil in the service department provided excellent service. Also, the gentleman who took me to work in the shuttle was so personable. the service department provided excellent service. Also, the gentleman who took me to work in the shuttle was so personable. More

Superb customer service - the rep who assisted me through my checkin to the very end was calm and very considerate! I appreciate the care he took to make sure my vehicle was cleaned prior to return my checkin to the very end was calm and very considerate! I appreciate the care he took to make sure my vehicle was cleaned prior to return More

Great service easy to understand staff who are very knowledgeable. Told me to avoid the pesky sales people who claimed to have something going on with my vehicle. knowledgeable. Told me to avoid the pesky sales people who claimed to have something going on with my vehicle. More

Very friendly..Great Attitude the waiting area was very clean and neat...the salesmen was very friendly too..this is my first Nissan so I'm impressed so far.. clean and neat...the salesmen was very friendly too..this is my first Nissan so I'm impressed so far.. More

Very pleasant experience as usual, I was taken care of promptly and greeted pleasantly. Mr Trotman explained everything to my husband who can sometimes be difficult to deal with. But my husband was please promptly and greeted pleasantly. Mr Trotman explained everything to my husband who can sometimes be difficult to deal with. But my husband was pleased with his service. More

Service is good and service staff Josh was so helpful throughout the service. He was able to explain everything clearly spending time. Provided rental during the service. Overall awesome throughout the service. He was able to explain everything clearly spending time. Provided rental during the service. Overall awesome More