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4,592 Reviews of Nissan of Richmond - Service Center
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April 18, 2021
Excellent serving. Would recommend. Very good job. Was very impressed with the work and customer service. Shoutout to y’all. Keep doing the dang thing. very impressed with the work and customer service. Shoutout to y’all. Keep doing the dang thing. More
by BRANDENBERGWILLIAM
Verified CustomerEmployees Worked With
Phillip Weinman
April 18, 2021
I have always been greeted warmly and treated with great respect and attention. Derek was one of the very best service personnel I have encountered. respect and attention. Derek was one of the very best service personnel I have encountered. More
by linjones2011
Employees Worked With
Derek Slaga
April 18, 2021
Friendly atmosphere.Not pushy!Right to the point of Friendly atmosphere. Not pushy! Right to the point of your cars needs! I’ve had some unpleasant experiences with another Nissan dealership in Va. S Friendly atmosphere. Not pushy! Right to the point of your cars needs! I’ve had some unpleasant experiences with another Nissan dealership in Va. So far this one is #1 for my Vehicle. More
by JoanieNYC
Employees Worked With
Chandra Wright, Joshua Brown
April 18, 2021
The service team here is respectful and honest. I appreciate their help and recommendations. Those that I have worked with are the reason I continue to return. appreciate their help and recommendations. Those that I have worked with are the reason I continue to return. More
by Mac M
Employees Worked With
Seth Albright, Chandra Wright, Phillip Weinman
April 18, 2021
The customer service was very admirable It was pricey but worth it I would recommend anyone come here Their snacks and always someone there to help you worth it I would recommend anyone come here Their snacks and always someone there to help you More
by CAROLYNSTLOUIS8
Employees Worked With
Chandra Wright
April 18, 2021
Great service considering the amount of staff. Need more staff in service to answer phones/communicate new policies to customers. People in sales r annoying staff in service to answer phones/communicate new policies to customers. People in sales r annoying More
by RUSTIE.RENEE
Employees Worked With
Seth Albright
April 18, 2021
The only issue I had was that my “ Oil changes for life” has expired. I purchased my vehicle in 2015. I was shocked that I had to pay 54.00 not knowing the policy had changed. has expired. I purchased my vehicle in 2015. I was shocked that I had to pay 54.00 not knowing the policy had changed. More
by Rosemary
Employees Worked With
Ronald Trotman
April 18, 2021
Please make sure that clients are aware that Saturday is by appointment only. I rated Seth because on the Saturday I drove all the way from chesterfield for an oil change he was very nice even though by appointment only. I rated Seth because on the Saturday I drove all the way from chesterfield for an oil change he was very nice even though he told me I needed an appointment. More
by mithicoredd
Employees Worked With
Ronald Trotman, Seth Albright
April 17, 2021
Both Derek and JB went above & beyond to help & I'm so grateful for all they did to make sure I was knowledgeable about the process and they explained everything so thoroughly. I was on the verge of getti grateful for all they did to make sure I was knowledgeable about the process and they explained everything so thoroughly. I was on the verge of getting rid of my Nissan because of the customer service I have received in the past at other Nissan Dealerships but this experience definitely made me reconsider. This is the best experience I have ever had at any Nissan Dealership! More
by Morgan
Employees Worked With
JB, Derek Slaga
