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4,592 Reviews of Nissan of Richmond - Service Center
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April 21, 2021
Very friendly and polite customer service was on point. Type up my issue that i was having with truck. He told me they didnt find any issues, everything was good. The reason i gave a 3 star because the iss Type up my issue that i was having with truck. He told me they didnt find any issues, everything was good. The reason i gave a 3 star because the issue still wasn't handle. Im still hearing knocking sounds from inside my truck. As being a customer that really doesnt know anything much about cars really dont know where the knocking sound coming from. Thanks More
by msldlove1
Verified CustomerEmployees Worked With
Derek Slaga
April 21, 2021
Highly disappointed in the service that my husband and I received. It is too much to even type, but I will say that due to the service, I'm afraid that these will be the last Nissans that my husband and I received. It is too much to even type, but I will say that due to the service, I'm afraid that these will be the last Nissans that my husband and I purchase. More
by literia
Employees Worked With
Ronald Trotman
April 21, 2021
Seth was awesome!! Very helpful and patient with my questions and explained things well! I have had ups and downs with this service department. As long as they have Seth snd Aaron, I will be coming ba questions and explained things well! I have had ups and downs with this service department. As long as they have Seth snd Aaron, I will be coming back! More
by CSBPOTTER
Employees Worked With
Seth Albright
April 20, 2021
Did a great job at great price on my oil change and tire rotation. Will continue to use their service department for all of my Murano’s requirements. rotation. Will continue to use their service department for all of my Murano’s requirements. More
by CON.BOB
Employees Worked With
Seth Albright
April 20, 2021
They are fast get you in and out explain things they feel your car needs and tell you about coupons on web that I can use for service discount your car needs and tell you about coupons on web that I can use for service discount More
by fdavis9863
Employees Worked With
Eric, Derek Slaga
April 20, 2021
The customer service was terrible, The service manager was no where to be found to discuss an issue that I had. It took 5 days to get a return phone call to discuss issue. was no where to be found to discuss an issue that I had. It took 5 days to get a return phone call to discuss issue. More
by Gilbertyoung
Employees Worked With
Chris Williams
April 20, 2021
Very helpful as always detailed in her work pleasant and ALWAYS does service with a smile. Thank you Chandra for everything and all that you do. ALWAYS does service with a smile. Thank you Chandra for everything and all that you do. More
by deedee05
Employees Worked With
Chandra Wright
April 20, 2021
From the beginning or purchasing my car and having some issues Seth has been great! he has taken the time to explain things and assisted me. The service manager has also been great and friendly . issues Seth has been great! he has taken the time to explain things and assisted me. The service manager has also been great and friendly . More
by lorinaa03
Employees Worked With
Seth Albright
April 18, 2021
Service department was very courteous and thorough.I'm Service department was very courteous and thorough. I'm happy with the job they did and it didn't take a great deal of time. Service department was very courteous and thorough. I'm happy with the job they did and it didn't take a great deal of time. More
by kennethknight4570
Employees Worked With
Don Johnson
