Nissan of Richmond - Service Center

When j purchased my truck in norfolk I was told free oil change for life. I eventually move to midlothian and I went to Nissan of Richmond for my free oil change. But now I was told that nissan of richmond change for life. I eventually move to midlothian and I went to Nissan of Richmond for my free oil change. But now I was told that nissan of richmond is not doing free oil change More

Wonderful customer service I like the way they treat you .your opinion really count depenable service on your vehicle is a plus nissan rocks thank you .your opinion really count depenable service on your vehicle is a plus nissan rocks thank you More

I was served in a timely manner and was treated as a loyal customer. My service representative made sure I had a rental vehicle to drive and run my errands while my car is being served. loyal customer. My service representative made sure I had a rental vehicle to drive and run my errands while my car is being served. More

Very polite staff. Always professional when I come!! I always deal with Ron and he always make sure I am well taken care of. 😊 Thank You Nissan always deal with Ron and he always make sure I am well taken care of. 😊 Thank You Nissan More

Everyone is always so polite and quick to answer any questions or concerns I have. Aaron makes it a point to make sure all customers are comfortable and happy. questions or concerns I have. Aaron makes it a point to make sure all customers are comfortable and happy. More

I took my car in for a routine service last month. Nissan of Richmond customer service was excellent as well as the service on my car. of Richmond customer service was excellent as well as the service on my car. More

The service was great, Our wait time was great, every one was very pleasant, they even wash our vehicle, when they was done, Thank guys. was very pleasant, they even wash our vehicle, when they was done, Thank guys. More

Tony was awesome. Got to service center on my appointment. Was awesome to get state inspection on last day of the month. Whole process was fast. appointment. Was awesome to get state inspection on last day of the month. Whole process was fast. More

I had a great experience and my service person was awesome. He was very helpful and had great customer service. The rental representative was great she also provided me with excellent customer service awesome. He was very helpful and had great customer service. The rental representative was great she also provided me with excellent customer service, she was patient and very informative. More

At some point the leadership of Nissan of Richmond decided to retract the “Free Scheduled Maintenance” offer that was provided to us when we purchased our Nissan Sentra. I have left messages and sent decided to retract the “Free Scheduled Maintenance” offer that was provided to us when we purchased our Nissan Sentra. I have left messages and sent emails to Manny and Aaron in the service department to discuss this situation and I look forward to hearing back from them. Obviously this is extremely disappointing I need to understand the rationale foe the decision. More