Nissan of Richmond - Service Center

Took care of my need pronto and seemed like it was a fixable issue with ease. My part was ordered and in the next day fixable issue with ease. My part was ordered and in the next day More

Seth & Caundra both always make sure I receive excellent service. I’m always in and out. Minimal wait times. And great customer service. Thank you. service. I’m always in and out. Minimal wait times. And great customer service. Thank you. More

Nissan of Richmond have the best team of service and attention to the customer's that you don't find anywhere, thanks the whole team to making me feel part of the Nissan family attention to the customer's that you don't find anywhere, thanks the whole team to making me feel part of the Nissan family More

As always our services advisor Don Johnson took care of our car. He is always professional and makes the process of getting our car serviced so easy. our car. He is always professional and makes the process of getting our car serviced so easy. More

Mr Phil Weinman from the service department very professional and he knows his job. Great customer care skills. Phil took time to ensure everything was ok. Awesome guy professional and he knows his job. Great customer care skills. Phil took time to ensure everything was ok. Awesome guy More

This place is phenomenal as always. Customer service on point. My car runs just as if i just bought it. Nissan of Richmond is the place to be. point. My car runs just as if i just bought it. Nissan of Richmond is the place to be. More

Derek helped me throughout my service. He is knowledgeable about required service. His team was very accommodating with my service request. Vehicle was cleaned up well before it was delivered to knowledgeable about required service. His team was very accommodating with my service request. Vehicle was cleaned up well before it was delivered to me. More

I had to wait 4 days for a diagnostic which is the only reason for not receiving 5 stars. Josh explained from the beginning that the department was busy and they would do their best to get to my vehicle. reason for not receiving 5 stars. Josh explained from the beginning that the department was busy and they would do their best to get to my vehicle. Thank you for the thorough diagnostic and your professionalism. More

I have always been satisfied with this place but I went this pass weekend and was not happy at all.. I think I will not come back this pass weekend and was not happy at all.. I think I will not come back More

Seth providea outstanding customer service. He went above and beyond his job to ensure that I understand proper vehicle maintenance. He gave me a checklist. and beyond his job to ensure that I understand proper vehicle maintenance. He gave me a checklist. More