Nissan of Richmond - Service Center

The best Dealership I have dealt with. They were finished with my car within 3 days. Chandra kept me updated with everything. I recommend Nissan. with my car within 3 days. Chandra kept me updated with everything. I recommend Nissan. More

I called to make an appointment for an oil change. However, I was not told they changed their policy on oil changes until I got there. However, I was not told they changed their policy on oil changes until I got there. More

I had an appointment. I had to wait more thanTwo hours for oil change and State Inspection. After more than two hours I received my car without car wash. for oil change and State Inspection. After more than two hours I received my car without car wash. More

Poor quality of work, I ended up paying several hundred dollars to get my car fixed and the problem has not been fixed. Rescheduling to get it looked at again has been a nightmare. Would not recommend anyo dollars to get my car fixed and the problem has not been fixed. Rescheduling to get it looked at again has been a nightmare. Would not recommend anyone to get work done here More

In my experience I was waited on promptly. The waiting area is comfortable and hospitable. The service person, Tony, did not inform me that my vehicle was ready. It was sitting out back with other cars an area is comfortable and hospitable. The service person, Tony, did not inform me that my vehicle was ready. It was sitting out back with other cars and my keys were hanging on a key hook at the service desk. Apparently Tony was busy with other things, not working the desk. More

Chandra provided a good customer service and called me once the vehicle is ready to be picked up. Also she explained all the necessary service needed by the vehicle. once the vehicle is ready to be picked up. Also she explained all the necessary service needed by the vehicle. More

Disappointed that the sales department cancelled free oil changes. That’s the only reason I come down to Richmond and have my car serviced there. I won’t be coming back because I can get the same service for changes. That’s the only reason I come down to Richmond and have my car serviced there. I won’t be coming back because I can get the same service for less closer to home. More

Fast, courteous, timely return of vehicle. Friendly and helpful employees. Place was clean...offered beverages. Price was great! Will recommend to friends. What more can I say? helpful employees. Place was clean...offered beverages. Price was great! Will recommend to friends. What more can I say? More

I needed to have the low pressure alarm light for my tires checked and a state inspection. The air pressure was low and corrected. WaWa was suggested as a site for future checks. tires checked and a state inspection. The air pressure was low and corrected. WaWa was suggested as a site for future checks. More

I always come here for service and each time I come the people are always nice and friendly always letting you know about what’s going on with your vehicle making you feel like you’re at home with the hot people are always nice and friendly always letting you know about what’s going on with your vehicle making you feel like you’re at home with the hot coffee or hot chocolate . More