Nissan of Richmond - Service Center

Amazing service and timely response. Thank you so much for taking the time to look at my vehicle and ensuring that all was well with it. for taking the time to look at my vehicle and ensuring that all was well with it. More

I was not happy with the customer service this Time I Ask for a appointment because my car wasn't starting the person told me 10am the next morning so I took a day off to go. i get there to find out it was a for a appointment because my car wasn't starting the person told me 10am the next morning so I took a day off to go. i get there to find out it was a drop appointment and could be 2 days before I have my car back More

I am disappointed in the service that is now being offered to the customers!!! The new dealership is taking away a lot of the perks the old companies used to offer! This is my 5th vehicle with Nisssan offered to the customers!!! The new dealership is taking away a lot of the perks the old companies used to offer! This is my 5th vehicle with Nisssan I have never paid for a oil change only to get to there the day of service to find out this is now a out of pocket cost I feel this should have been mad none to the consumer before getting there! If we are paying out of pocket now we can get this service done anywhere. More

The staff was very friendly and helpful. I had a Saturday appointment and it took awhile to get to my car anyway but everyone kept me informed of what was happening. Saturday appointment and it took awhile to get to my car anyway but everyone kept me informed of what was happening. More

Service was great and the people that help me was really professional and helpful told me about promotion and services I need to get in the future. professional and helpful told me about promotion and services I need to get in the future. More

Nissan is a great place to buy a car from I’m so glad I chose Nissan of Richmond. Thank you for always taking good care of my car. chose Nissan of Richmond. Thank you for always taking good care of my car. More

The service advisers were very hospitable and did what was promised. This was the first time I had been at this facility for service. I was pleased overall with all the advisers and how they responded to was promised. This was the first time I had been at this facility for service. I was pleased overall with all the advisers and how they responded to the customers. More

I love going there for my services. They are so pleasant, professional, and attentive to all my needs and concerns. I always leave there feeling great in knowing that my car was in good hands. Chandra takes professional, and attentive to all my needs and concerns. I always leave there feeling great in knowing that my car was in good hands. Chandra takes excellent care of me every time. More

Every time you come in for service on your vehicle they try to get you to refinance or buy a car, I really don’t like that. try to get you to refinance or buy a car, I really don’t like that. More

Phil helped me with getting set up with the servicing of my Nissan Sentra SR. He was very pleasant, professional, and helpful at all times. my Nissan Sentra SR. He was very pleasant, professional, and helpful at all times. More