Nissan of Richmond - Service Center

Schedule me, accepted vehicle from tow company, called when it arrived, no surprises or need to chase a tech down for an update AND ready ahead of schedule. Most Pleasant Experience at the Dealership to d when it arrived, no surprises or need to chase a tech down for an update AND ready ahead of schedule. Most Pleasant Experience at the Dealership to date. More

Loving coming to have my car serviced… quick fast and very friendly…they answered my question and made sure my car ran smoothly love there work very friendly…they answered my question and made sure my car ran smoothly love there work More

Service was on point and kept me updated. They made service recommendations like normal, however no crazy pressure to do it right now. Brake service was suggested on the rear, there is no reason just t service recommendations like normal, however no crazy pressure to do it right now. Brake service was suggested on the rear, there is no reason just the pads couldn't have been replaced and rotors left alone. Was kind of blind sided with the "no more free pil changes" it would seem like that should start on the next service. More

Friendly, but the new oil change payment 👎, we should’ve at least gotten a phone call. They waited until the customer arrived to tell us about the price. at least gotten a phone call. They waited until the customer arrived to tell us about the price. More

Josh was friendly, attentive and informed and offered a discount that I was not aware of. Excellent customer service saving customers money. I will ask for Josh again discount that I was not aware of. Excellent customer service saving customers money. I will ask for Josh again More

Always great to come to this location. Service is great workers are pleasant and atmosphere is very relaxing. Looking forward to my next oil change. workers are pleasant and atmosphere is very relaxing. Looking forward to my next oil change. More

I was totally pleased with Nissan as I have purchased 4 vehicles. My last purchase was swayed by the free oil changes, tire rotations, and yearly inspection. On my last appointment, I was told that there w vehicles. My last purchase was swayed by the free oil changes, tire rotations, and yearly inspection. On my last appointment, I was told that there were no more free oil changes. I was completely floored because it was listed in the contract. I paid for the oil change, but was highly disappointed. I would like to be reimbursed especially for no one contacting me. I have to drive 30 minutes to the dealership it was a total nightmare! More

Friendly very supportive understanding works well with you save you money when needed they get you in and out at a reasonable time frame I’ll recommend to anyone you save you money when needed they get you in and out at a reasonable time frame I’ll recommend to anyone More

They were helpful and quick, and they fit me in for my convenience. They gave me service options that fit my budget. It was a good service experience. convenience. They gave me service options that fit my budget. It was a good service experience. More

I don't like this dealership at all. They treat you like you are garbage. I'll take my business somewhere else. They are rude you are garbage. I'll take my business somewhere else. They are rude More