Nissan of Richmond - Service Center

The service was great. I love the customer service. Everyone was very nice and informative with the services. The wait wasn’t very long and the waiting area is comfortable. Everyone was very nice and informative with the services. The wait wasn’t very long and the waiting area is comfortable. More

Phil in service was excellent as well as the quality of work done on my vehicle as always & I was also pleased with the total price!! work done on my vehicle as always & I was also pleased with the total price!! More

Did a great job, and was friendly the whole time. I felt like I was putting my car into the right hands and knew it would come out working great. like I was putting my car into the right hands and knew it would come out working great. More

They are the worst place you can do business they joke and it’s bad business also manger also should be replaced he doesn’t have any experience to solve issues and understand how important customers he c and it’s bad business also manger also should be replaced he doesn’t have any experience to solve issues and understand how important customers he complete look like he doesn’t care I want 4 Nissan dealer I never this place how bad is place take me my or not it’s would damage your business it’s all about how you take care customers More

Im very upset that the dealership decided to end the free oil changes without notification. I live 45 mins away and could have gone elsewhere. I will not be doing business with you again. I've bought 2 oil changes without notification. I live 45 mins away and could have gone elsewhere. I will not be doing business with you again. I've bought 2 vehicles from your dealership. I will take my business elsewhere in the future.. notification would have made a difference More

I love my Nissan Richmond friends! I would never go anywhere else, they are ALL so wonderful. Shoutout to Chandra & Seth! The best customer service in the game! anywhere else, they are ALL so wonderful. Shoutout to Chandra & Seth! The best customer service in the game! More

Chandra always provides excellent service & assistance when I bring my car in. Very communicative and wants to be sure you are satisfied with the service you received. when I bring my car in. Very communicative and wants to be sure you are satisfied with the service you received. More

It was very bad experience with sales department. Service also this time not satisfied as for the problem I visited not sure got resolved or not. Service also this time not satisfied as for the problem I visited not sure got resolved or not. More

Once again, Excellent customer service by Nissan of RVA. Dropped off and picked up in a timely manner and vehicle was cleaned inside and out Dropped off and picked up in a timely manner and vehicle was cleaned inside and out More

Great serviceFaster than normalTech was very courteous, Great service Faster than normal Tech was very courteous, knowledgeable, and made our experience one of the best we have had. Spoke also with a fin Great service Faster than normal Tech was very courteous, knowledgeable, and made our experience one of the best we have had. Spoke also with a finance person about a factory warranty. He was very helpful More