Nissan of Richmond - Service Center

Timely, communicative, personable! Didn’t over charge or try to over sell anything. Did a great job try to over sell anything. Did a great job More

Phil is my go to person here always. He always gives me the best customer service. the best customer service. More

Very dishonest dealership you are bullied into getting what they want out to you without listening to your problem like they're trying to force you to agree with them or say what they want what they want out to you without listening to your problem like they're trying to force you to agree with them or say what they want More

My service manager, Debbie, was very helpful and courteous. She kept me informed of the progress of the service needed as it took longer than anticipated. I had some questions about the operation of courteous. She kept me informed of the progress of the service needed as it took longer than anticipated. I had some questions about the operation of my dash cam and she happily explained it to me. She even informed me on what to expect for my next service visit and the cost so I could be aware. I liked her and hope I get her attitude and attention towards me. I hope I get her next time. 😃 More

Service department is friendly, polite, work quickly. Do not appreciate that my free oil changes are gone. not appreciate that my free oil changes are gone. More

The service was fast, friendly and complete. I appreciated the comfortable waiting area that helped make the time pass quickly. appreciated the comfortable waiting area that helped make the time pass quickly. More

Derek the service advisor was AWESOME! He was very informative, pointed out some concerns. Just vet pleasant person to work with. Nissan of Richmond should be very proud to have someone like Derek who informative, pointed out some concerns. Just vet pleasant person to work with. Nissan of Richmond should be very proud to have someone like Derek who make the customer feel at ease and comfortable.If you give out awards for great customer service, he should receive. Since I’ve been coming here never had the service I received from Derek. Everyone is nice and pleasant, but Derek won me over on Saturday 9/4. More

Service was very efficient. People were quite pleasant and helpful I appreciate getting my visit done quickly and helpful I appreciate getting my visit done quickly More

Service was quick and prompt, the service technician provided helpful feedback on the issue; was very satisfied. provided helpful feedback on the issue; was very satisfied. More

They took care of me in a timely fashion and was very very very nice I'm thanking you very much very very nice I'm thanking you very much More