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Nissan of Richmond - Service Center

Richmond, VA

4.2
4,592 Reviews
Call Service Center (804) 346-4200

4,592 Reviews of Nissan of Richmond - Service Center

Sort by
September 28, 2021

Friendly and professional service; convenient, clean and courteous employees. Helpful answering questions and keeping vehicle running. More

by Sherimkemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Nissan of Richmond responded

Sheri, Thank you for the kind words for our service department! Debbie and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

Sep 29, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2021

They were very professional. Got me in and out in a reasonable time. Thank you More

by ladyceaza58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Paula Quick Owner Loyalty Manager

September 27, 2021

Courteous, helpful staff. Reliable service. Will return with my vehicle in the future when it needs service More

by TCARRICO24503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

September 27, 2021

My service coordinator gave me great service and got me My service coordinator gave me great service and got me in and out fast! T More

by Jenniferhunt.82.jh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandra Wright
Report | Print
Sep 28, 2021 -

Nissan of Richmond responded

Jennifer, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

Sep 29, 2021 -

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 27, 2021

The service Dept. Rep. Was very professional and knowledgeable. My car was serviced and return back to me the same day I bought it in for service. More

by chendricks194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

September 26, 2021

My visits at the Nissan is always pleasant great customer service always. Chandra always do a awesome job More

by deedee05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Sep 26, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear that Chandra and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

Sep 27, 2021 -

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2021

Most of my appointments are with Chandra and she makes the whole experience worth it! More

by Aayeshamanik11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Sep 26, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chandra here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

Sep 27, 2021 -

Nissan of Richmond responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan Of Richmond. We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2021

Derek was great to work with. Knowledgeable & efficient! I would recommend to others to experience the same service. More

by Bjarvela9208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Sep 26, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Derek here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

Sep 27, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 26, 2021

Great service but only a couple issues. My first name is still spelled incorrectly. Keyfob issues. Other than that cool staff and cool service. Thanks! More

by INSPIRER77
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Robert Sheffield
Report | Print
Sep 26, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

Sep 26, 2021 -

INSPIRER77 responded

My first name in your system is NOT spelled correctly. My first name is Dwane. It is NOT Dwayne. Please correct this.

Sep 27, 2021 -

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 26, 2021

The staff was very friendly and they went out of their way to help me. More

by SMCCORMICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Breana B, Seth Albright, Chandra Wright
Report | Print
Sep 26, 2021 -

Nissan of Richmond responded

We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

Sep 27, 2021 -

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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