Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Nissan of Richmond - Service Center

Richmond, VA

4.2
4,592 Reviews
Call Service Center (804) 346-4200

4,592 Reviews of Nissan of Richmond - Service Center

Sort by
October 10, 2021

Aaron and Seth do a great job of taking care of their customers. I appreciate everything they do. They go above and beyond More

by ang_rene_72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Goodwin, Seth Albright
Report | Print
Oct 11, 2021 -

Nissan of Richmond responded

Thank you for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

Oct 11, 2021 -

Nissan of Richmond responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Richmond! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2021

Good service I was in a out Good communication and understanding of the Clark she was great More

by m_edwards67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Alexander Tho
Report | Print
Oct 10, 2021 -

Nissan of Richmond responded

Thank you for the 5-star review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

October 10, 2021

I’ve been to this dealership twice in regards to recall issues. Great service, Professional staff. More

by taira308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

October 09, 2021

Great service! Fast! Great listening to what I wanted! People were kind & smart! Well done! More

by jodisumot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Oct 09, 2021 -

Nissan of Richmond responded

Thank you for taking the time to leave us this fantastic, five-star review. We appreciate your business and our team looks forward to serving you again soon! Please let us know if we can be of any further assistance. We're always happy to help. Paula Quick Owner Loyalty Manager

October 09, 2021

My state inspection took no time at all and the staff was all very helpful. More

by espress98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Chandra Wright
Report | Print
Oct 09, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Seth and Chandra. We look forward to working with you again. Paula Quick Owner Loyalty Manager

October 09, 2021

Everyone is friendly, helpful, eager to please. Service above and beyond. Timely repairs, knowledgeable service team. More

by PPANZEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Phillip Weinman
Report | Print
Oct 09, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with the team. We look forward to working with you again. Paula Quick Owner Loyalty Manager

October 09, 2021

I love nissan and you are literally THE BEST!!! Always extremely helpful and quick with service. Shandra is my go to girl but the whole entire staff is absolutely amazing More

by MONTE.SOUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Oct 09, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chandra and team met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

October 09, 2021

The Service experience was okay, even though it’s always a wait & cannot make appointment More

by ANILAM318
Recommend Dealer
Yes
Employees Worked With
Did not get a name
Report | Print
Oct 09, 2021 -

Nissan of Richmond responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to reach out to you directly to discuss? Thank you for your time. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

October 09, 2021

Requested for transmission replacement and heavily charged. Not covered warranty Since all 2013 Altima are defective, they should provide service and assistance I need to sell my car now ...with More

by Jegadeshan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phillip Weinman
Report | Print
Oct 27, 2021 -

Nissan of Richmond responded

Dear Jegadeshan: Our Service Team has delved deeply into your issue and advises that your vehicle it almost 9 years old now, and the warranty on the transmission is only 5 years.old. If you have any questions, please provide your name and number to a member of our service team can reach out to you directly about options. Sincerely, Paula Quick Owner Loyalty Manager 804-346-4200 x. 1000

October 09, 2021

Service staff are always prompt and courteous. They keep the customers advised of what is done and what needs to be done. Never pushy. More

by mbradshawiii@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga
Report | Print
Oct 09, 2021 -

Nissan of Richmond responded

Thank you for the 5 star review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

1
...
235
236
237
...
460