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Nissan of Richmond - Service Center

Richmond, VA

4.2
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

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October 13, 2021

I always have a great experience every time I take any of my vehicles there More

by ROD28PIE
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Oct 13, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

Oct 14, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2021

Great customer service and communication. Very good about solving any issues I have. I highly recommend their service department. More

by rubiesrr4eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Nissan of Richmond responded

Thank you for the kind words for our service department. We appreciate the five-star rating. We will be sure to share your comments with Debbie and the team. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Paula Quick Owner Loyalty Manager

October 12, 2021

I had appointment and only waited a little over hour to get my car inspection. More

by jgennari51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Oct 12, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

October 12, 2021

Chandra was great point of talk person in the service area just I wish the sales people can do better job when they are explaining the packages when we bought the car and they can learn to not harass pe More

by PETA
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Oct 13, 2021 -

Nissan of Richmond responded

We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

October 11, 2021

Phil W and his crew do a phenomenal job with helping me and with other customers too I have noticed. Very thorough staff More

by GROATRM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Oct 11, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Phil was able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

October 11, 2021

Great customer service, timely updates, competitive prices, convenient location, safe environment. Alex is a true professional and pleasure to work with. More

by srikalyan3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Tho
Oct 12, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2021

Nissan of Richmond Service Department is the BEST. They did a wonderful job on my Nissan Sentra and put all my worries and fears to rest, also with the help of my Service Representative Chandra, who explai More

by Phyllisimuse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Oct 10, 2021 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

October 10, 2021

The service, as always, was great. My service advisor, Derek Slaga, was very knowledgeable, friendly, and helpful. More

by JD23224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Oct 10, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Derek here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

October 10, 2021

Wonderful service I recommend Nissan of Richmond ,for your car needs….excelente service ….people are very profesional More

by rhina72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga, Alexander Tho
Oct 10, 2021 -

Nissan of Richmond responded

Thanks for your positive feedback regarding your recent visit. We always like to hear that we are meeting our commitment to provide A-1 customer service. We appreciate your business! Paula Quick Owner Loyalty Manager

October 10, 2021

My car was taken in without a long wait and the tech did a great job checking it out and making any necessary repairs. More

by lrmitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Tho
Oct 10, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

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