Nissan of Richmond - Service Center

My most recent experience at Nissan meet my expectations as always. Thank you for consistency as always. Thank you for consistency More

Service personnel were very friendly. Only issue I had was the delay in looking at my vehicle because of under staffing was the delay in looking at my vehicle because of under staffing More

Was told 1.5 hours for a recall/safety update which took 5 hours and having some audio problems post service. Was also called several times regarding the buyback program - actually went in and left 10min la 5 hours and having some audio problems post service. Was also called several times regarding the buyback program - actually went in and left 10min later without an offer since it wasn’t prepared as promised. Need to note that the Service Rep I worked with was fine. More

Excellent Service. Everyone were very helpful .My service was done in a timely manner. Will be back on my next service. was done in a timely manner. Will be back on my next service. More

Derrick went above and beyond the what was expected. I would recommend Nissan of Richmond to everyone. would recommend Nissan of Richmond to everyone. More

I got my car back on the day I requested, but I was hoping it would have been earlier. All I needed was a diagnostic check on my air bags. Also, I dropped it off the day before the appointment. hoping it would have been earlier. All I needed was a diagnostic check on my air bags. Also, I dropped it off the day before the appointment. More

Derek was very friendly and helpful. The waiting time was reasonable. A very good visit except the phone call from your sales team. I think it is wrong to target people having service performed. reasonable. A very good visit except the phone call from your sales team. I think it is wrong to target people having service performed. More

Efficient, trustworthy, skillful, and friendly. Derek Slaga was excellent. Nissan of Richmond should be proud to have him as an employee. I bought my 2017 Nissan rogue there and I have had every schedul Slaga was excellent. Nissan of Richmond should be proud to have him as an employee. I bought my 2017 Nissan rogue there and I have had every scheduled maintenance performed there and have been very happy with the service. 80,000 miles on it and still runs like brand new. More

With several options Nissan of Richmond is the business I trusted to replace the transmission in my Pathfinder. They were very knowledgeable and helpful. trusted to replace the transmission in my Pathfinder. They were very knowledgeable and helpful. More

Pleasant employee in the service dept, Chandra Wright, and the techs that nstalled my step rails, and washed and cleaned my truck, made for a very nice day for me! Thank you all for your good work and ki and the techs that nstalled my step rails, and washed and cleaned my truck, made for a very nice day for me! Thank you all for your good work and kindness. More