Nissan of Richmond - Service Center

O A Nice place. Friendly staff. Good service department. Convenient shop hours. Thank you. O Convenient shop hours. Thank you. O More

Chandra's service was excellent. She kept me in the know about what was going on with my car. She was friendly and the service was quick. She is one reason why I keep coming back! Keep up the wonderful work about what was going on with my car. She was friendly and the service was quick. She is one reason why I keep coming back! Keep up the wonderful work! More

Great customer service every time to go to the dealership. They never fail to impress me dealership. They never fail to impress me More

Great and awesome service and fast .. can’t really complain about any thing ..keep it up complain about any thing ..keep it up More

Dropped off my car for an oil change and to get serviced. Got a call first thing in the morning the next day during service and called back only to be offered a deal for my car, said no thanks and serviced. Got a call first thing in the morning the next day during service and called back only to be offered a deal for my car, said no thanks and then went on with service, got a call later on to say I need to replace a couple things to pass inspection, fine no problem. Came in and picked up my car that afternoon, drove it home to see the check engine light remained on and still on a day later, also noticed my car still had the old oil change sticker on it and come to find out it was never done even though way passed due for one and was dropped off for one. It just feels wrong that it passed inspection needing an oil change and having the check engine light on, but if I knew all there was about cars I wouldn’t be bringing it to the dealer I suppose. My one star is for the fact that it just felt lazy, and given the sales call early on in the process feels like I’m having smoke blown up my butt. I’ll now have to take my car in again somewhere for an oil change which time being valuable compels the one star review. More

Great customer service. Chandra was the best service representative I know. Thanks for a great experience!! representative I know. Thanks for a great experience!! More

Friendly staffing that is knowledgeable to answer questions when I have them. Also fast service questions when I have them. Also fast service More

The customer service was great and the oil change was quick which I appreciate so much quick which I appreciate so much More

Dishonest, instaled unneeded item, lie lie lie, analyzed problem that did not exist. Never able to discuss with management. Will past it on to the federal level. problem that did not exist. Never able to discuss with management. Will past it on to the federal level. More

The service department is great, I will continue to bring my vehicles in for regular service. my vehicles in for regular service. More