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Nissan of Richmond - Service Center

Richmond, VA

4.2
4,592 Reviews
Call Service Center (804) 346-4200

4,592 Reviews of Nissan of Richmond - Service Center

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December 02, 2021

They always do what they say they are going to do. Excellent customer service from the entire staff. I have taken my 2017 to them since the day I purchased it from them. I would not trust anyone else More

by fred.gantt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Chandra Wright, Derek Slaga
Report | Print
Dec 02, 2021 -

Nissan of Richmond responded

Thank you, Fred, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

December 02, 2021

Mrs. Brewer help me from beginning to end. She is very pleasant and helpful. I look forward to working with her for my next visit. More

by CHARLESIRONEAGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Brewer
Report | Print
Dec 02, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, Charles, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

Dec 02, 2021 -

CHARLESIRONEAGLE responded

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December 02, 2021

I am always pleased with the service that I received at Nissan. The service personnel are always courteous and very helpful. More

by vangie.belle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Dec 02, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

December 02, 2021

Thank you so much for your help with my card and the excellent and kindness of your workers. More

by LIlian Mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Dec 02, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

December 02, 2021

Nissan was awesome! They always treat me like a VIP and make me feel special! I appreciate it! AND my car is taken care of too! More

by JTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Dec 02, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

December 02, 2021

I always come to this location very helpful and courteous to me always top notch. More

by TIFFANYDILLIGARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Dec 02, 2021 -

Nissan of Richmond responded

Tiffany, Thank you for taking the time to share your feedback with us. Phillip and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

December 01, 2021

Excellent customer service! Phil is wonderful to work with! Went above and beyond to make sure everything was done right! More

by jeannine123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Dec 01, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Phil and our team to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

December 01, 2021

Phil gave me great service, there was issue with my brakes. He fixed the problem. More

by SWEETMICKD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Dec 01, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear Phil was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

December 01, 2021

Free and fast w/ great service! I’ve been a satisfied customer since day one! More

by trevormueller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Dec 01, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business, Trevor, and hope to see you again soon! Paula Quick Owner Loyalty Manager

December 01, 2021

Phil Weinman , was friendly great personality he told me what l needed done . Kept in touch , car ready in know time .. l will always ask for him More

by LINDASQUIRE50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Weinman , Phillip Weinman
Report | Print
Dec 01, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, Linda, your feedback and rating mean a lot to us. We're glad Phil and our team were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

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