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Nissan of Richmond
Richmond, VA
7,144 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,144 reviews
March 26, 2023
Great customer service. Very responsive to customer needs. My car was ready when promised. Thanks for everything. Very responsive to customer needs. My car was ready when promised. Thanks for everything. More
by Glrhmc
Verified CustomerEmployees Worked With
Other Employees :
Paula Quick , Donnie Washington, Kavon Smith, Johnny Prince, Carmen McDonald
Helpful March 26, 2023
Carmen was great to work with! She answered my many questions and stayed in constant communication with me. She was honest and told me she didn’t have any answers yet, but she put She answered my many questions and stayed in constant communication with me. She was honest and told me she didn’t have any answers yet, but she put me at ease. More
by RWIGGIN
Employees Worked With
Carmen McDonald
March 26, 2023
Michael kindly greeted us out on the lot and brought us inside the dealership & made the deal happen on our brand new Nissan Sentra… inside the dealership & made the deal happen on our brand new Nissan Sentra… More
by BJ440
Employees Worked With
March 25, 2023
The time spent here was well worth it. The entire staff was very kind snd nice. This is the second purchase from this and I would highly recommend it to everyone and look forward to doing The entire staff was very kind snd nice. This is the second purchase from this and I would highly recommend it to everyone and look forward to doing more business here in the future. Tony was incidently my last sales agent, he was exceptional on both accounts and he deserves a promotion and a raise. More
by Glynnsmith51
Employees Worked With
Antouan Mahrous
March 25, 2023
Excellent service to my vehicle. Unnecessary work was not pushed. I felt that they were being honest about what needed to be done: Unnecessary work was not pushed. I felt that they were being honest about what needed to be done: More
by Kjk_gunner
Employees Worked With
Johnny Prince
March 25, 2023
Impressed with Nissan from the outset. Called to explain issue, and Carmen took the time to give me service options and work with my schedule. She was able to fine tune the problem, order Called to explain issue, and Carmen took the time to give me service options and work with my schedule. She was able to fine tune the problem, order the part, and have me back in and repaired within 24 hours. She is so friendly and knowledgeable that bringing the car in for service isn’t so terrible. The quality of the repair was great as well. Overall, a great experience. More
by JAQUILO
Employees Worked With
Whoever did the actual interior door handle replacement, Carmen McDonald
March 25, 2023
My Infiniti G25 oil change experience was great! The staff was efficient, professional, kind and positive. The facility was clean. The waiting area was spacious and comfortable. The staff was efficient, professional, kind and positive. The facility was clean. The waiting area was spacious and comfortable. More
by Paul
Employees Worked With
March 25, 2023
Preston was wonderful and he was easy to work with . He helped me understand a previous issue and helped me get into a brand new car . Thanks Preston ! He helped me understand a previous issue and helped me get into a brand new car . Thanks Preston ! More
by Tierra.marshall3190
Employees Worked With
Preston Harris
