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Nissan of Richmond

Richmond, VA

4.5
7,146 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,146 reviews

March 29, 2023

Carmen is so nice and she was very helpful in helping me choose the right services for my vehicle. She was a pleasure to work with. I look forward to working with her again for my next service visit. More

by willdani914
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Mar 29, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words for Carmen, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

March 29, 2023

This dealership was awesome! The salesman Preston was absolutely helpful and understanding. Great to work with and they value your wants & needs! I’ll definitely be back! More

by Mshands93
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Preston Harris
Mar 29, 2023 -

Nissan of Richmond responded

Thank you for your review and kind words for Preston and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

March 29, 2023

Service was great. My rep was very nice and informative. She provided me info on whats need next base on mileage. Much appreciated More

by MARLO.PATTERSON05
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback on working with Debbie. We work hard to make sure our guests have an exceptional experience and are glad Debbie met your needs in a timely manner. We'll be sure to share your comments with her and our team looks forward to working with you again. Paula Quick Owner Loyalty Manager

March 29, 2023

Kindness loyalty love respect warm feeling caring smiles great conversations give you the whole rundown on your vehicle just perfect More

by terrell90lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Washington
Mar 30, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our Service team. You’ve made our day and we're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

March 28, 2023

Great personnel. Everything good and very helpful. I will recommend this dealer to all my friends. More

by Johnpy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manal Stephen
Mar 29, 2023 -

Nissan of Richmond responded

John, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

March 28, 2023

I had a great sales experience at Nissan of Richmond. Orlando Reyes was not pushy like a lot of sales people can be. They listened to what I wanted and needed and got me in and out. Great experience with More

by Josiahsmith421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derran and Charles Bull, Orlando Reyes
Mar 28, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Orlando. We're glad to hear he delivered such a great experience! Congratulations on your brand new Nissan! Paula Quick Owner Loyalty Manager

March 27, 2023

She was very nice and easy to talk to and helpful when answering questions! They were helpful when trying to work with us More

by alyssaperkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manal Stephen
Mar 27, 2023 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

March 27, 2023

Long wait but did awesome work with the car Betterattention needed for the wait people More

by tracyboyd444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
Mar 27, 2023 -

Nissan of Richmond responded

Tracy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

March 27, 2023

My salesman was outstanding he helped me with all my needs. It was a very painless tramsation. More

by davidwalker2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
Mar 27, 2023 -

Nissan of Richmond responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

March 27, 2023

It was a pleasure working with the maintenance team. They are always polite and professional. Donnie, checked in with me and kept me updated on when my vehicle would be available. More

by wnm4boss
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Mar 27, 2023 -

Nissan of Richmond responded

Thank you! Donnie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

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