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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,191 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,191 reviews

April 22, 2023

The service is always exceptional and the workers are very efficient. I waited for the work to be complete and it was done in a timely fashion More

by msklw72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
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Apr 23, 2023 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

April 22, 2023

Everyone was very helpful. It has been a pleasant experience from the beginning to the end. More

by Jennings89857
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manal Stephen
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Apr 23, 2023 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

April 22, 2023

Orlando was a pleasure to work with. He took good care of me and made the experience pleasurable More

by crestwell.terron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
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Apr 23, 2023 -

Nissan of Richmond responded

Thank you for your business and this review. It is great to see that Orlando was able to serve you and demonstrate our commitment to great customer service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

April 22, 2023

Saved me a trip to Williamsburg. Glad we got it done and came to an agreement More

by Janet gagnon
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
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Apr 23, 2023 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

April 22, 2023

I want to thank Michael for being patient with me in the process of purchasing my family’s new Toyota 4Runner More

by AV752
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2023 -

Nissan of Richmond responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

April 22, 2023

I was pleased with the courtesy and promptness of the service manager, Great job to everyone! More

by TON46BLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

April 22, 2023

I appreciate them getting me in without an appointment. Service was completed quickly. Very friendly and professional service. More

by Nubble722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Quick
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Apr 23, 2023 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

April 21, 2023

Mr. Reyes was extremely professional and knowledgeable about the vehicle I end up purchasing. I felt no pressure to purchase. He truly made this process seamless as possible. Thank you for your assistance More

by Kendall11411
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
Report | Print
Apr 21, 2023 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Orlando had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

April 21, 2023

Mr. Reyes was extremely professional and knowledgeable about the vehicle I end up purchasing. I felt no pressure to purchase. He truly made this process seamless as possible. Thank you for your assistance More

by Kendall11411
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
Report | Print
Apr 21, 2023 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Orlando had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

April 21, 2023

Top-tier service! Preston did a fantastic job helping me secure my new Nissan. He did his best to support me with any barriers I came across and made me feel like I wa More

by Shakira harris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Harris
Report | Print
Apr 21, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Preston and the team, and we hope you'll continue to enjoy your new Nissan! You've truly made our day! Sincerely, Paula Quick Owner Loyalty Manager

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