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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,191 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,191 reviews

May 01, 2023

Convenience of location, efficiency, and service personnel keep me returning with both of my Nissan vehicles! More

by KAIRA.BOSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Nissan of Richmond responded

Kaira, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

April 30, 2023

The Tacoma was as described on-line. Mike answered our questions and worked to make the process of purchasing simple and as quick as possible. More

by djdefoggi
Recommend Dealer
Yes
Employees Worked With
Little Mike and Larry
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Apr 30, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and the team and we hope you'll continue to enjoy your Tacoma! Paula Quick Owner Loyalty Manager

April 30, 2023

Loaner program needs improvement. I can't always wait in the sales lobby. Also hate the high pressure sales when I'm having my car serviced More

by gardnm130
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald, Carmen McDonald
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May 01, 2023 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

April 30, 2023

Nissan of Richmond is committed to serving their customers. They are determined to provide detailed information and updates keeping customers informed of the status and benefits of their vehicles. T More

by RON_HOPESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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May 01, 2023 -

Nissan of Richmond responded

Ron, Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad Donnie was able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

April 29, 2023

Ticket had wrong name on it,prices were high,service time was great andadvisor was awesome More

by bmarks3025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
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Apr 29, 2023 -

Nissan of Richmond responded

We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

April 29, 2023

Mike was a great sales and was professional yet very friendly through the purchase of my new Nissan Sentra More

by KV674
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words for Michael and for taking the time to leave us this wonderful feedback! We appreciate your business and hope you continue to enjoy your new purchase! Paula Quick Owner Loyalty Manager

April 29, 2023

Great sales team at Nissan of Richmond. Mike & harry helped me get into my new Nissan Titan More

by AS926
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words for Michael and Harry and for taking the time to leave us this wonderful feedback! We appreciate your business and hope you enjoy your new purchase. Paula Quick Owner Loyalty Manager

April 29, 2023

They were very professional and kind. They seem to care about the customer. They didn't push me into getting something I didn't want. More

by martenilla.bates
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando
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Apr 30, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We appreciate your business and look forward to seeing you again! Paula Quick Owner Loyalty Manager

April 29, 2023

Did what I needed a routine oil change. No problems. Was pleased with getting scheduled quickly. More

by CBRISTER24
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
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Apr 30, 2023 -

Nissan of Richmond responded

We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

April 28, 2023

Fantastic customer service! ! Very welcoming, pleasant, and attentive!! Very willing to answer any questions without reservation. Thank you! More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Report | Print
Apr 29, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We appreciate your business and hope you enjoy your new Nissan. Paula Quick Owner Loyalty Manager

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