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Nissan of Richmond
Richmond, VA
7,191 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,191 reviews
May 02, 2023
I always feel good coming to this Location to get my vehicle serviced. I think it has a lot to do with the way I’m treated by the staff, from the time I pull in to the time I leave I’m met with courteou vehicle serviced. I think it has a lot to do with the way I’m treated by the staff, from the time I pull in to the time I leave I’m met with courteous and professional individuals throughout the process. Im also given a good level of communication keeping me in the loop as I wait for my vehicle. Thank you! More
by loucorona
Verified CustomerEmployees Worked With
Carmen McDonald
May 02, 2023
Debbie and the staff at Nissan of Richmond always do a fantastic job taking care of me & my vehicle fantastic job taking care of me & my vehicle More
by GROATRM
Employees Worked With
May 02, 2023
Two of the last times I have been in for service, the service department has been great! Debbie is great to work with! I never have any issues, but when I have paid for my service and come after service service department has been great! Debbie is great to work with! I never have any issues, but when I have paid for my service and come after service hours to pick up after being told by the cashier that I can come into the lobby and pick up my keys with no problems. I have been greeted by Paula Quick who seems to always be rude and not helpful! Told that the service department is closed and they can not get my keys for me even though I was told I could and it was already paid for. How is there no one in that building that would not have access to the keys for customers to pick up??? Ended up a sales person had to go and get the keys for me! When I spend $1500 in your business the customer service from Owner Loyalty Manager should be much better than what it is! I love my Nissan and the service by Debbie but after my last two experiences I will consider another dealership when I am ready to buy again! More
by MBORDONIE
May 02, 2023
Nissan of Rva has a nice friendly staff that keeps you informed regarding your maintenance issues. informed regarding your maintenance issues. More
by BJPOMPEY55
Employees Worked With
May 01, 2023
Buying vehicle is very stressful but Michael made it easy for us with the purchase of our new Ram for us with the purchase of our new Ram More
by NK940
Employees Worked With
May 01, 2023
Improved efficiency in their service times as well as convenient location will keep me returning to Nissan of a Richmond! convenient location will keep me returning to Nissan of a Richmond! More
by KAIRA.BOSTON
Employees Worked With
May 01, 2023
I worked with a new guy Brandon and Harry who was training him. They were phenomenal! I walked away with a car that I never thought was within reach. I’m a happy customer? training him. They were phenomenal! I walked away with a car that I never thought was within reach. I’m a happy customer? More
by SAPHRE2K
Employees Worked With
Brandon and Harry
