Nissan of Richmond

Amazing experience I recently traded in my 2009 Altima for a newer model. Keenen Rainer was a very knowledgable salesperson who had patience and assisted me with my new I recently traded in my 2009 Altima for a newer model. Keenen Rainer was a very knowledgable salesperson who had patience and assisted me with my new purchase a 2015 Nissan Altima. I'm a happy satisfied customer who has already shared how great Nissan of Richmond is with helping customers purchase Nissans. More

Purchased New Auto This is my second auto that I've purchased from this dealership. I've gone to other dealerships and they were not as Professional as Richmond of Nissa This is my second auto that I've purchased from this dealership. I've gone to other dealerships and they were not as Professional as Richmond of Nissan. I would come back to purchase again. My sales Rep Fernando Salomon was very Professional and very nice person. Again I will be back. More

Great atmosphere and very upbeat The moment I walked into Nissan of Richmond it was just an awesome experience. The sales reps and the atmosphere were just on point. At no point did I The moment I walked into Nissan of Richmond it was just an awesome experience. The sales reps and the atmosphere were just on point. At no point did I feel pressured to make a purchase and everything went smoothly. More

Service was over the top! I had an appointment with Keenan Rainer. He was very mindful of my time, very knowledgeable about the vehicle and over the top friendly. He did not tr I had an appointment with Keenan Rainer. He was very mindful of my time, very knowledgeable about the vehicle and over the top friendly. He did not try to sell me above my means in fact quite the opposite, he helped me to stay within my budget and still provided an outstanding car that I just love. From the moment that I walked in the door everyone was attentive and friendly. I would highly recommend this dealership and especially Keenan! More

Wonderful Atmosphere! From the moment you walk inside, the atmosphere is upbeat, energetic and just wonderful! Keenan, my sales agent was fantastic and so was credit manag From the moment you walk inside, the atmosphere is upbeat, energetic and just wonderful! Keenan, my sales agent was fantastic and so was credit manager Harry and the service gentleman Dana. The whole experience was easy, stress free, and fun! Everyone needs to come in and have the Nissan Experience! More

A pleasure from start to finish! I was in Denver when this transaction began. I was communicating with the Internet manager, Mr. Jackson at the time regarding an Xterra. He kept in I was in Denver when this transaction began. I was communicating with the Internet manager, Mr. Jackson at the time regarding an Xterra. He kept in contact with me until I visited the dealership. He introduced me to Fernando Salmon, who would be the sales consultant in the transaction. Although I had been interested in anXterra I changed off to a Pathfinder because I had received an owner loyalty offer in the mail which provided special incentives and financing for the 2015 pathfinder S 4 x 4. Fernando assisted me in locating the right vehicle from their large inventory. We took A test drive and returned to the dealership to complete the deal. I would be trading a 2015 Altima and leasing the 2015 Pathfinder. At first, the sales manager was not familiar with this promotion but he checked on it and honored it. I got a great deal on both ends of the transaction; a price for my trade that was more than fair and a great price on the new Pathfinder. The net result was that my payment for the Pathfinder was only $28 a month more than the low payment on my trade-in. The transaction was documented by Harry Zahirovic. He performed the transaction quickly and efficiently and did not try to upsell me into any extended warranties or paint sealant or the like. The new vehicle was detailed and waiting when I signed the. last document I have purchased or leased a lot of vehicles in my life and I can honestly say that I have not experienced such efficiency and professionalism as I did that day at Nissan of Richmond. I would highly recommend them if you are considering buying a new Nissan! More

keenan AWESOME Did search on car I wanted, entered my information and Keenan called me in 10 minutes....He was incredible from beginning to end....He is a total keep Did search on car I wanted, entered my information and Keenan called me in 10 minutes....He was incredible from beginning to end....He is a total keeper...I passed a nissan dealer close to my house best decision I made...Keenan ensured I left happy and so did the rest of his supporting team....They truly work as a team. More

Staff outstanding and professional! Initially set out to purchase one vehicle and ended up purchasing 3 vehicles. 2012 Nissan Altima coupe for my daughter, A new 2015 Altima and a new 2 Initially set out to purchase one vehicle and ended up purchasing 3 vehicles. 2012 Nissan Altima coupe for my daughter, A new 2015 Altima and a new 2015 Rogue SL. Jack Kelly, our salesman was excellent to work with and Adam, in the Finance Department was extremely helpful. Overall pleasant and satisfying experience. In all honesty, we had one or two sticky moments during the negotiating, but my wife, daughter and I felt comfortable throughout the entire process. I would definitely recommend this dealership to my friends and family and co-workers. More

100% great customer service The customer service experience was amazing! I'm excited for my new car and love the fact that Nissan calls to check to see if everything is good! The customer service experience was amazing! I'm excited for my new car and love the fact that Nissan calls to check to see if everything is good! More

2x customer So, I'm gonna try and make this as short as possible. Basically, the whole Nissan Of Richmond is AMAZING. From the front desk, to the service departme So, I'm gonna try and make this as short as possible. Basically, the whole Nissan Of Richmond is AMAZING. From the front desk, to the service department. These guys and gals are awesome. This was my second time purchasing from them, although the circumstances were awful, the experience was delightful. I bought a 2014 versa in 2014, brand new. This past summer, it was totaled in an accident. I didn't know what to do or who to call after the responsible party insurance company decided to total my car. I called the dealership and first spoke with Adam who gave me total confidence that everything would be ok and that they would be able to help me figure out my options. It was about 5:45ish in the evening and he told me to come in that day! I was shocked, most times, people are ready to go home, not deal with a complicated situation such as mine. So I went and there I started working with Will Brown. Talk about friendly! He gave me such peace. I felt like I was cool on the outside, but on the inside, I was sweating bullets and a nervous wreck. Will was so confident in his abilities. He had no doubt in his mind that I would be able to get another vehicle. Honestly, his confidence boosted mine big time. I will never forget him for that. I didn't drive off that evening, but I felt great when I left. Then, I believe Corey Joseph called me to check on my situation and to see if he could help. At the end of our conversation, he said the magic words "feel free to shoot me a text or call anytime" music to my ears! I am a texter! I almost hate talking on the phone. lol! Anyway, I started texting him from that point foward. When I say ATTENTIVE, I mean it. It's the perfect way to describe Mr. Joseph. I could literally text him at any point during the day and he'd ALWAYS reply within a couple of minutes. For all I know, he could've been at home relaxing on his day off but I would've never known becasue it seems as if he put his "worker bee" hat on everytime he heard from me and he constantly looked for an opportunity to help me. I mean honestly, I never felt like I was a customer whom they were trying to sell a car to, I felt like a little sister they were trying to look out for. It may sound cliche' but it's the truth. Needless to say, I drove away a week later in the car I WANTED and I've never been happier. I absolutely love my new ride! To Will, Corey, and Adam (&staff) I am forever grateful to you for what you have done for me, not once, but TWICE. Words can never capture how much I appreciate you all working late and coming in early for little ol' me. I thank you sincerely from the bottom of my heart, for making a terrifying situation and pleasant one with a wonderful outcome. You are all WORLD CLASS. THANK YOU! More