Nissan of Richmond

Mikey and Covey were so helpful throughout the entire process of purchasing my beautiful Hyundai Santa Fe process of purchasing my beautiful Hyundai Santa Fe More

Don't deal with these people! ! Biggest mistake of my life was buying a "certified pre-owned" vehicle from them. Bought the car in June, it is now September and they're still givin ! Biggest mistake of my life was buying a "certified pre-owned" vehicle from them. Bought the car in June, it is now September and they're still giving me the run around on a part they were supposed to fix as agreed upon in the "we owe" contract. At this point I'm considering contacting an attorney strictly based on principle. It's been one lie after the next and I AM FED UP! SPEND YOUR MONEY ELSEWHERE!! PLEASE. More

Went in to purchase a used vehicle and it wasn’t in the GMC approved condition that they charge $1900 for. Truck has several mechanical problems that was brought to Managements attention and they refused GMC approved condition that they charge $1900 for. Truck has several mechanical problems that was brought to Managements attention and they refused to fix the vehicle before sale. I did not feel that my concerns were considered and all they wanted was the money. I will never step foot into this dealership again. They are not knowledgeable about the vehicles they sell and do not care about the customer. Customer service here is a 1 out 10. Buyer beware. More

Second Nissan Rogue purchase from Michael and got exactly the tiny red color I wanted! the tiny red color I wanted! More

The sales guy was great! I really appreciated how well he listened to what I needed. I really appreciated how well he listened to what I needed. More

Rip off artists. They had my car for over year! That is how long it took them to figure out the problem. They gave me a high price to repair the car and when I agreed They had my car for over year! That is how long it took them to figure out the problem. They gave me a high price to repair the car and when I agreed for the price, they called me back and told me that the it would cost another $900 for the labor. I had just been released from the intensive care unit at VCU hospital and was unable to pick up the car so they had it towed off the lot and the tow truck operator wanted $700 for the tow. Nissan of Richmond are CROOKS! More

Didn't expect to buy a car today but Mohammed, my salesman was really food and help me to get a food deal. salesman was really food and help me to get a food deal. More

Michael was efficient with our purchase of the Honda & took us on a good test drive. took us on a good test drive. More

Covey really made it happen to get me my new Nissan 2024 and Mike finished everything for me and Mike finished everything for me More

I purchased a 2020 Honda Hr-V from Nissan of Richmond on June 19,2019. There was a small cosmetic imperfection on the hood which the dealership agreed to fix as a condition of purchase. I agreed and purchas June 19,2019. There was a small cosmetic imperfection on the hood which the dealership agreed to fix as a condition of purchase. I agreed and purchased the vehicle. I took the vehicle back about 2-3 weeks later to have the imperfecrion repaired. It took almost 2 weeks. I was called at 4pm on a Friday and told to come get my car right then. I live an hour and fifteen minutes away. I advised the rep I couldn't come until Saturday morning and he was frantic! Insisted O come right then, again I said no. I went to get the car on Saturday morning and discovered MORE damage to the front of the car than when I dropped it off! I guess I know why they wanted me to pick it up Friday night. Every one acted dumbfounded when I pointed out the damage and suggested I make an insirance claim! ABSOLUTELY NOT!! So I was told that they would orderthe parts to fix the damage that following Monday...here I am a week a later and I was just told they are "trying to secure the part". I am livid. I am being given the run around. A quick Google search found the part on 5 different websites. Obviously they think I'm a fool or that I'll just let it go. But I won't. And I will NEVER use this dealership nor would I recommend it to anyone ever!!! Spen your money with an honest dealership. Don't deal with these people. More