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Nissan of Richmond

Richmond, VA

4.5
7,258 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,258 reviews

November 03, 2020

Don is amazing. Kept me posted on my car. Made sure it was safe. All time great service manager or advisor whichever he was at the moment. More

by BROOKIESCION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Brennon Coleman, Derek Slaga
Nov 03, 2020 -

Nissan of Richmond responded

Brooke, Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Don was able to help, and we hope to see you again! NissanRVA

November 03, 2020

Went in for oil and filter change and inspection. Brennon was friendly and helpful. Service was completed in a timely manner. Waiting room was clean and comfortable. More

by SHERRILYNSTEVENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennon Coleman
Nov 03, 2020 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brennon met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! NissanRVA

November 03, 2020

Phillip Weinman proved to be a very friendly and helpful associate. The scheduled service for my Rogue was completed in timely manner as Phillip promised. More

by Annaleesha04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 04, 2020 -

Nissan of Richmond responded

Thank you, Annaleesha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. NissanRVA

November 03, 2020

I went in this evening expecting to drop my car off and pick it up tomorrow, but when I get to the dealership Phil assured me that my oil change would get completed this evening saving me a trip tomorrow. More

by hbernstein07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 04, 2020 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Phil had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. NissanRVA

November 03, 2020

Phil was very nice, and had me in and out quickly!! I came in for 40k check and he walked me thru everything. Perfect 10 on election day! More

by mccolley6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 03, 2020 -

Nissan of Richmond responded

Hello, We appreciate your business, and Phil and our team look forward to serving you again soon! We always like to hear it was a "Perfect 10" kind of experience! NissanRVA

November 03, 2020

All went well. I came in for a service appointment & got a brand new 2020 Nissan kicks! Thanks to Ben,Michael, & Rocking Nissan of Richmond! More

by David Hancock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Nov 03, 2020 -

Nissan of Richmond responded

David, Thanks for sharing your thoughts about your experience working with Ben and Michael here at Rocking Nissan of Richmond. We appreciate your business and hope to see you again soon! Congratulations on your new 2020 Nissan Kicks! NissanRVA

November 02, 2020

Not really happy with what you want to charge to reprogram my remote after spending 1500.00 for a extended warranty very dissatisfied with Rocking Nission More

by dave58204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brennon Coleman
November 02, 2020

A nice person. Very polite and thoughtful. Keeps me informed and is very through. This was my second time there and I requested her service when I arrived. More

by Magetsbiz2 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Nov 02, 2020 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! NissanRVA

November 01, 2020

It's a good dealership, however I'm disappointed they are taking away the free oil change and free inspection. Guess I'll have to go elsewhere More

by jwlugo52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Nov 02, 2020 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly to discuss, we would appreciate the opportunity to address your concerns. Thank you again for being a valued customer of Rocking Nissan of Richmond! NissanRVA

November 01, 2020

Excellent. Please keep up the good customer service delivered. Please keep up the good service offered to me and my wife. Could not ask for better. More

by WHATLEY1ON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Brennon Coleman
Nov 02, 2020 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. NissanRVA

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