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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,258 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,258 reviews

November 12, 2020

Thank you for comment to customer satisfaction! Under the circumstances I appreciate you going the distance, and taking the time to work with this returning customer. More

by Brownshug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin, Justin, Bull, Khalil Taylor
Report | Print
Nov 13, 2020 -

Nissan of Richmond responded

Hello, Here at Rocking Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Darrin, Justin, and our team, and it was a pleasure having you at the dealership. We appreciate your review! NissanRVA

November 12, 2020

Really long but really easy process. He worked with me to get the car I wanted and I'm completely satisfied with the service I received. More

by chynasheared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
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Nov 12, 2020 -

Nissan of Richmond responded

Chyna, Thank you for taking the time to share your thoughts on working with Tony and our team. We're glad to hear we delivered such a great experience! NissanRVA

November 11, 2020

Phil Weismann helped me with great service, he was very attentive and helped me out with the service I needed as soon as I arrived! More

by Ryan G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bull, Phillip Weinman, Justin Gill
Report | Print
Nov 12, 2020 -

Nissan of Richmond responded

Thank you, Ryan! Quality customer service is always our number one priority so we are happy to hear that Phil met your expectations. Thank you for choosing Rocking Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! NissanRVA

November 11, 2020

Seth was my rep.... Amazing!! Any time I go in he’s my go-to person. As long as he’s still there you guys have me as customer. Thanks Seth! More

by Tiara B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Nov 12, 2020 -

Nissan of Richmond responded

Thank you, Tiara! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for your praise of Seth and for choosing Rocking Nissan of Richmond. NissanRVA

November 11, 2020

Outstanding dealership with outstanding customer service, especially Chandra Wright. My only suggestion for improvement, a bench for outside since people might want to stay outside. More

by Purplemormor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Nov 12, 2020 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Chandra had the opportunity to work with you to make your experience with us a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. NissanRVA

November 11, 2020

Thanks Phil you are the BEST! Great guy to have in your service department. I will return for future service on my vehicle!! Thanks Phil! More

by Raven2488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Nov 12, 2020 -

Nissan of Richmond responded

Thank you for the kind words for Phil and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. NissanRVA

November 11, 2020

Melvin was very professional, intelligent and funny. I did not plan on buying a vehicle today but he got me the right vehicle for the right price, I would recommend him to anyone in need of a vehicle. More

by DanBash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Saunders
Report | Print
Nov 12, 2020 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Melvin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car. Thank you for choosing Rocking Nissan of Richmond! NissanRVA

November 11, 2020

Thanks for the great service. Everything was done in the time quoted and all the personnel were so helpful and professional. The service department is great! More

by KATHLEEN.WATTS1
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Chandra Wright
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Nov 12, 2020 -

Nissan of Richmond responded

Thank you for your business and this review, Kathleen. We are happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. NissanRVA

November 11, 2020

Everything was great. She took my car, put me in a rental and called me when mine was ready. I would recommend them to my family. More

by lucascynthia36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rental car dept., Chandra Wright
Report | Print
Nov 11, 2020 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. NissanRVA

November 11, 2020

Terrible service. Mechanics must not know what they are doing. I always seem to have to bring car back for same problem. Been bad for years. More

by Not Happy
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga
Report | Print
Nov 28, 2020 -

Nissan of Richmond responded

Hello, Providing a positive experience is our top priority, We would love the opportunity to discuss your visit in greater detail and clear up any issues we can. Scott Shortt Owner Loyalty Manager (804) 346-4200 Ext. #1201

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