Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,258 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,258 reviews

November 17, 2020

Great service! Making the appointment on line was easy. Got immediate confirmation. All work completed in less than two hours. Good communication at start and once work was done! More

by DVBRUCKER66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Nov 17, 2020 -

Nissan of Richmond responded

Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We appreciate your business, and this five-star review. NissanRVA

November 17, 2020

This was my first time going to Nissan for an oil change and the customer service was impeccable. Everyone was extremely kind, approachable, and helpful. I highly recommend their services. More

by KREICHEN93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Report | Print
Nov 18, 2020 -

Nissan of Richmond responded

We appreciate your business and our team looks forward to serving you again soon! NissanRVA

November 17, 2020

I like Nissan because the have a good service and the are friendly and this is my second car from them Thank you so much More

by FAR28ISM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Herring
Report | Print
Nov 18, 2020 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we earned your repeat business. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! NissanRVA

November 17, 2020

Really good service ! Very good deal on the Nissan Versa I would recommend anyone who's looking for a vehicle to come and check them out More

by Ellisongrant729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Nov 17, 2020 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! NissanRVA

November 16, 2020

Quincy was amazing to work with, along with his manager Scott and the financial team there at Nissan of Richmond. I left truly happy about my purchase and excited to stay with the Nissan of Richmond family More

by Jnowland041
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quincy Payne
Report | Print
Nov 16, 2020 -

Nissan of Richmond responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond! NissanRVA

November 16, 2020

I have owned my car for 11 months and have had great experiences with the service dept. I love the great car washes and the tire shine. More

by tricialcobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Nov 16, 2020 -

Nissan of Richmond responded

Tricia, It's great to hear that Seth was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond! NissanRVA

November 16, 2020

Great service. Phil was professional and a great help. He kept in touch with me during my wait for my vehicle to be serviced Saturday. More

by Cocheta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Nov 16, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Phil and our service team. We're glad to hear we delivered such a great experience! NissanRVA

November 16, 2020

I came in for some usual maintenance on my vehicle & they fit me right in. I totally appreciate the phenomenal customer service and accommodation Nissan of Richmond has ALWAYS shown me. More

by kcoggins16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Nov 16, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! NissanRVA

November 16, 2020

Sales manager was too hard sell. Made us feel uncomfortable. Plus, we did not get the price advertised on the internet. He also wouldn’t show us the numbers on the used vehicle we originally cam More

by Rbackus69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember sales manager name. , Melvin Saunders
Report | Print
Dec 03, 2020 -

Nissan of Richmond responded

Hello, We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. Scott Shortt Owner Loyalty Manager (804) 346-4200 Ext. #1201

November 16, 2020

Everything went well. The car was returned clean and everything had been taken care of. Chandra Wright, the ASM, was very nice, courteous, and helpful. More

by RRICE02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Nov 17, 2020 -

Nissan of Richmond responded

We are very happy to hear that Chandra provided you with such a positive experience! We sincerely value your business and look forward to your next visit. NissanRVA

1
...
643
644
645
...
726