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Nissan of Richmond
Richmond, VA
7,258 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,258 reviews
November 19, 2020
Seth is awesome in proving great customer service. He is definitely a people's person. When I call 99% of the time I can talk to him which I like. The music is spot on and make me not focus on the time hav definitely a people's person. When I call 99% of the time I can talk to him which I like. The music is spot on and make me not focus on the time having my vehicle serviced. More
by CB6860
Verified CustomerEmployees Worked With
Seth Albright
November 18, 2020
The service was good I have no complaints! Great stuff My wait wasn’t long either . Rocking Nissan of Richmond is the best at what they do! wait wasn’t long either . Rocking Nissan of Richmond is the best at what they do! More
by jatoureroberson
Employees Worked With
Ronald Trotman
November 18, 2020
In the past this place of business be honest was the worst I ever been in..... however times certainly have changed...... Wow!!! And I mean WOW!!!! Everyone there on my visit was very friendly and prof worst I ever been in..... however times certainly have changed...... Wow!!! And I mean WOW!!!! Everyone there on my visit was very friendly and professional!!!! Great job!!!! You have a great product now you have the personal to sell it!!!! Again everyone that was involved in my purchase needs to be congratulated!!! I will follow up to assure this was done!!! Thank you mark Street and Sandra knuckles More
by mstreet21861
Employees Worked With
Ronald Trotman, Justin Gill
November 18, 2020
.y experience with this dealership has been good with no hassles thus far since purchasing my vehicle in 2018. The employees are very pleasant and make you feel like its all about the customer! hassles thus far since purchasing my vehicle in 2018. The employees are very pleasant and make you feel like its all about the customer! More
by ladicee04
Employees Worked With
Ronald Trotman
November 18, 2020
Excellent service fast and friendly will take all my vehicles there for service and recommend to all my family and friends to come here for the best service around vehicles there for service and recommend to all my family and friends to come here for the best service around More
by Maauchmoody
Employees Worked With
Kevin Preston
November 18, 2020
The service was slightly better than normal but that’s probably due to covid. The guy that helped me was really nice but clueless. They also took forever to get me a loaner despite knowing that I would ne probably due to covid. The guy that helped me was really nice but clueless. They also took forever to get me a loaner despite knowing that I would need one days before. More
by QUINTONSHAUN
Employees Worked With
Derek Slaga
November 18, 2020
Phil in service is amazing and anytime I need service I will be going to see him. H is very personable, customer service oriented and knowledgeable will be going to see him. H is very personable, customer service oriented and knowledgeable More
by JMORMAN28
Employees Worked With
Phillip Weinman, Justin Gill
November 18, 2020
Customer service needs to be improved upon if you intend to keep repeat customers. Communication issues are extremely frustrating in a time when there are so many options on how to communicate (text, call, to keep repeat customers. Communication issues are extremely frustrating in a time when there are so many options on how to communicate (text, call, email). Anything is better than no response after multiple attempts from a customer. More
by Angela
Employees Worked With
Debbie Gecan, Chandra Wright
November 18, 2020
Great at getting in for service in a timely manner. They do a great jobs at making sure your vehicle is cleaned after. With covid they take the best precautions do a great jobs at making sure your vehicle is cleaned after. With covid they take the best precautions More
by RICHARD.WILSON326
Employees Worked With
Derek Slaga
November 18, 2020
The service department is always an excellent experience. Their customer service is exceptional. Ron is an outstanding employee and has always provided 5 star service. Their customer service is exceptional. Ron is an outstanding employee and has always provided 5 star service. More
by stefanie.shank87
Employees Worked With
Ronald Trotman
