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Nissan of Richmond

Richmond, VA

4.5
7,258 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,258 reviews

November 20, 2020

A great dealership with great people who have great customer service skills. Aaron did an excellent job reviewing what additional services the service department could provide. More

by brbfaison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Goodwin, Ronald Trotman, Damion Whitehead
Nov 22, 2020 -

Nissan of Richmond responded

Thank you! Aaron and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. NissanRVA

November 20, 2020

Phil was exceptional. As soon as I was there he greeted me was friendly explained what was happening and came and got me with in the allotted time he promised..thank you Phil More

by dlsimmons7674
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 22, 2020 -

Nissan of Richmond responded

Hello, Thank you so much for your excellent review! We are so glad that Phil had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. NissanRVA

November 20, 2020

I had to get my vehicle serviced because of starting issues, nissan service department fixed my vehicle and it now startes agian with their help. More

by Wsalmon12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
Nov 22, 2020 -

Nissan of Richmond responded

Hello, Thank you for taking the time to share your thoughts on working with Don and our team. We're glad to hear we delivered such a great experience! NissanRVA

November 20, 2020

This dealership is amazing to work with. Everyone is so nice & they treat you like family instead of just another customer. They’re so awesome. More

by Latisha E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Nov 22, 2020 -

Nissan of Richmond responded

Latisha, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. NissanRVA

November 20, 2020

I always leave this dealership feeling that I have been well taken care of. The service people are always friendly and have a positive attitude. More

by sswiggs2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson
Nov 22, 2020 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear Don and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. NissanRVA

November 20, 2020

Great customer service by the service department. Ron was great and got us out of a jam. We are very happy and would return if we were local More

by NOURIDER60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Nov 22, 2020 -

Nissan of Richmond responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Ron here at Rocking Nissan of Richmond. NissanRVA

November 20, 2020

They were very patient and kind willing to negotiate price also greeted with a smile great great great wonderful job their willingness help me getting More

by mlpressey256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damion Whitehead, Khalil Taylor
Nov 22, 2020 -

Nissan of Richmond responded

Hello, Congratulations on your new vehicle! We are so glad that Khalil and Damion had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! NissanRVA

November 20, 2020

Everything was great I just have a few concerns with they way you all do tire rotations. Each time I get my tires rotated my wheel vibrates as if they haven't been balanced. This concerns me because I have t More

by harper50179
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga
Nov 22, 2020 -

Nissan of Richmond responded

Harper, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Seth met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! NissanRVA

November 20, 2020

Service was great!! The gentleman that assisted me was on point with everything ... He reminding me that I had some free gas from my last Survey that I clearly forgot about ... He deserve to be rewarded ... More

by natoniat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t see him up there
Nov 22, 2020 -

Nissan of Richmond responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! NissanRVA

November 19, 2020

Phil is absolutely amazing! I know that he will always make sure everything is right. This is a brand new car and I already have had the computer fixed that controls the blind spot detection.Now the check More

by LIZZIENEWMAN2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman
Nov 20, 2020 -

Nissan of Richmond responded

Thank you for the 5 star review! We appreciate you choosing Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. NissanRVA

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