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Nissan of Richmond

Richmond, VA

4.5
7,191 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,191 reviews

May 31, 2023

Customer service from Mr Bull & staff was very good. Nissan has my favorite cars. Thank you More

by WAN29JOY
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Jackson, Brandon Miles
Jun 01, 2023 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

May 31, 2023

Michael was a great salesman and made the process quick & easy helping us with the purchase of our new Cadillac XT5 More

by EA3
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Nissan of Richmond responded

Thanks for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

May 31, 2023

The service technician was very efficient and courteous. She remembered me from past service and try to help me. But I still did not get my problem from last year fixed. More

by Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

May 31, 2023

Service advisors are awesome and personable. Nissan of Richmond is the only dealer I’ll take my car to moving Forward. More

by dontaytillman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

May 30, 2023

The quickest my car has ever been serviced with a number of things that needed to be done. Quick and efficient. More

by TA804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Debbie and our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

May 30, 2023

I've been coming to this dealership since I purchased my car here in 2019. My service is always up to par and everyone is always so friendly. More

by ADRIENNE.COLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Nissan of Richmond responded

Adrienne, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Debbie here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

May 29, 2023

Michael provided great customer service and made sure they we would leave with a new vehicle! More

by BC436
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Nissan of Richmond responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

May 29, 2023

Thank you Brandon for helping me get a vehicle for my son! I know he’s going to love it on his birthday! More

by Wilsons
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
May 30, 2023 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

May 29, 2023

Attentive staff…. . quick service… car was picked up and dropped off from the front which was convenient More

by lakshmi.jayaram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
May 30, 2023 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. Donnie and our team appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

May 29, 2023

Orlando Reyes was great helping me get my new, used car. Very chill and open to talk to. He let me test drive a car and made me feel very comfortable. More

by azrieljs1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
May 29, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us and this is what we strive for. Congratulations on your purchase! Paula Quick Owner Loyalty Manager

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