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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,191 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,191 reviews

June 08, 2023

The atmosphere is very pleasant and service oriented. Everyone in the building treats you like a VIP. Ringing the gong was a very unique and memorable experience. Nice touch! More

by Mahdi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Bull, Preston Harris, Donnie Washington
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Jun 08, 2023 -

Nissan of Richmond responded

Thank you, Mahdi! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new vehicle and thank you again for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

June 08, 2023

Very nice and very professional. Took the time to help me though my process with choosing a car. More

by Update
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

June 08, 2023

Asking me for a POA for My dead husdand cause his name is on title More

by Bpharmah1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Matthews
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2023 -

Nissan of Richmond responded

Thank you for taking the time to submit a review. We are disappointed to read your comments. We take pride in providing good customer service.. Take care! Nissan of Richmond

Jun 10, 2023 -

Nissan of Richmond responded

Thank you for taking the time to submit a review. We are disappointed to read your comments. We take pride in providing good customer service. Take care! Nissan of Richmond

June 08, 2023

Mike was really down to earth and helped me out with the purchase of the Chevy traverse! More

by MH905
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

June 08, 2023

It's a great place to buy a vehicle and they will go out of way for you. More

by tr9420621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

Jun 08, 2023 -

tr9420621 responded

Ok no problem.👍😃

Jun 08, 2023 -

tr9420621 responded

tr9420621@gmail.com

June 07, 2023

The Nissan Brand is my favorite cars. Also, customer service is usually very good. The service dept could be a little better when scheduling appt More

by WAN29JOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

June 07, 2023

Got me in quickly to fix my tire. In and out and back on the road! More

by trace3brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

June 07, 2023

Michael was a big help during the whole process of purchasing our brand new 2023 Nissan Pathfinder. More

by JB330
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Nissan of Richmond responded

Congratulations on your new Pathfinder! We are so glad that Michael had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Paula Quick Owner Loyalty Manager

June 07, 2023

She was attentive and informative from the beginning and also recommended and did my State inspection. More

by cr8909amor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Jun 08, 2023 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond, we look forward to having you as a valued customer for many years to come! Paula Quick Owner Loyalty Manager

June 07, 2023

Provided quick and great service! Donnie was super friendly and kept me up to date about things. More

by VH333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Jun 08, 2023 -

Nissan of Richmond responded

We are very happy to hear that Donnie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

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