Nissan of Richmond

Tenacious…. never gave up on a seemingly unfixable problem. An outstanding warranty program including use of a loaner vehicle. never gave up on a seemingly unfixable problem. An outstanding warranty program including use of a loaner vehicle. More

I would recommend this dealer for any repairs. Debbie is awesome and she exemplifies great customer service skills and attention to details. She is one of the reason I keep coming back..Give her a Debbie is awesome and she exemplifies great customer service skills and attention to details. She is one of the reason I keep coming back..Give her a raise for the well representation that she displays for your company. More

Absolute best customer service ever. Debbie went out of her way to help me. I'm from out of state and have never gotten such service from the dealership where I bought the car and I've b Debbie went out of her way to help me. I'm from out of state and have never gotten such service from the dealership where I bought the car and I've been using them for 10 years. Truly eye opening More

Mike was really patient with us and showed us several different makes & models and ended up buying a certified nissan Sentra. different makes & models and ended up buying a certified nissan Sentra. More

I had an amazing experience with coming into Nissan today I wasn't expecting to leave out with a new car I can tell you that! I am very pleased to say Orlando went above and beyond to make it happen! I was h I wasn't expecting to leave out with a new car I can tell you that! I am very pleased to say Orlando went above and beyond to make it happen! I was hesitant to try to trade in my car at first, but I’m so glad I did! , the car was exactly what I was looking for! I was so pleased with the service I received from this business and Orlando!. I was very impressed with the quality of the vehicle I received. It was exactly what I was hoping for. Orlando was accommodating and responsive to my questions! More

Very pleasant experience. Mo, the salesman was good and Darren worked out a deal we were comfortable with. Mo was helpful with showing how things worked with new car. Mo, the salesman was good and Darren worked out a deal we were comfortable with. Mo was helpful with showing how things worked with new car. More

Great service as usual! Everyone is so friendly and welcoming. Staff is very knowledgeable and professional! Everyone is so friendly and welcoming. Staff is very knowledgeable and professional! More

I got charged $65 for a simple oil change which was acceptable BUT what was not acceptable was the fact that I had to wait 3 hours and at the end all of my car odometer settings were changed without gi acceptable BUT what was not acceptable was the fact that I had to wait 3 hours and at the end all of my car odometer settings were changed without giving notice. During my wait, I noticed people who came to the waiting room after me all got their car back in a timely manner BUT me whose car needed a simple oil change. I wonder if I was singled out by the dealership because I refused to sell my car back to them during my last visit. More

Johnny is so personable. He kept me I'm the loop and was so accommodating. Superior service experience He kept me I'm the loop and was so accommodating. Superior service experience More

I was very pleased with the service and how quickly the situation was taken care of. Very satisfied customer and enjoying vehicle situation was taken care of. Very satisfied customer and enjoying vehicle More