Nissan of Richmond

Thank you Brandon for helping me get my granddaughter in her first vehicle! Such a pleasant experience. And thank you NissanRVA for having vehicles on the lot! her first vehicle! Such a pleasant experience. And thank you NissanRVA for having vehicles on the lot! More

These scam artists tried to rip me off by selling me a car that was leaking oil. They lied several times and tried to bully me. The General Manager was confrontational and rude and the only reason why the car that was leaking oil. They lied several times and tried to bully me. The General Manager was confrontational and rude and the only reason why they gave me my tras de in vehicle back and voided the contract is because there was a recall that made it impossible for them to resell my trade in. DO NOT BUY ANYTHING FROM THESE PEOPLE! More

Debbie is always awesome when it comes to service at the shop. She always greets me with a smile. She always has an idea of what the problem could be when I roll in. She deserves an award and raise for how shop. She always greets me with a smile. She always has an idea of what the problem could be when I roll in. She deserves an award and raise for how awesome she is‼️ More

2023 truck already had a failed battery (not the dealership’s fault) . I went in to get a new battery under warranty. I got there and in line when they opened. I was 4th in line. After 1.5 hours I a dealership’s fault) . I went in to get a new battery under warranty. I got there and in line when they opened. I was 4th in line. After 1.5 hours I asked how long it would be. The employee said they had the paper work and not the keys. They suggested the truck was being washed which is odd as it’s a work truck with ladders and a bed full of trash. After another 30 minutes I went outside to stretch my legs. My truck was around front with the windows down, keys on the seat while it was starting to rain. I had thousands of dollars in tools and equipment in the truck plus keys to the properties I help manage. The company’s response was “oops, we shouldn’t have done that”. A very unprofessional dealership/service company. More

Everyone was nice. I asked for specific thing to be checked and it wasn’t. I asked for specific thing to be checked and it wasn’t. More

Brandon was so helpful to get me into a great Nissan. He listened carefully to what I was looking for and performed well He listened carefully to what I was looking for and performed well More

Michael helped me out tremendously and brought the paperwork to my home. Happy with the purchase of my brand new Rogue paperwork to my home. Happy with the purchase of my brand new Rogue More

Your service department needs training on how to communicate with the customer. My experience was very poor and I will not bring my vehicle to this.establishment again. communicate with the customer. My experience was very poor and I will not bring my vehicle to this.establishment again. More

Orlando is awesome! He answered all of my questions. Thanks for the assist on all the new technology! He answered all of my questions. Thanks for the assist on all the new technology! More

Will not recommend service center because the sales center is full of liars, scammers and bullies center is full of liars, scammers and bullies More