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Nissan of Richmond

Richmond, VA

4.5
7,243 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,243 reviews

October 26, 2024

The dealership was very patient and helped get me a great deal on my new kid! Noah my salesperson went above and beyond to get me the car I wanted at the price I needed! More

by Jldegeis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear that Noah and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamee Robinson Owner Loyalty Manager

October 26, 2024

The dealership was very helpful! My salesman Noah worked 3 days to work the deal I needed! More

by Jldegeis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Nissan of Richmond responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jamee Robinson Owner Loyalty Manager

October 23, 2024

Tim has been awesome in helping me buy new vehicle. I had difficulties in financing but Tim ensured all documents are submitted and followed up to ensure vehicle is delivered. Other than finance appro More

by Ajith Kumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Glover
Oct 23, 2024 -

Nissan of Richmond responded

Ajith, Thank you! Tim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Jamee Robinson Owner Loyalty Manager

October 22, 2024

Bought a new car in an efficient manner. Dealer was respectful. I have no complaints or concerns. More

by Elementiaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Nissan of Richmond responded

Here at Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jamee Robinson Owner Loyalty Manager

October 22, 2024

Beware of Nissan of Richmond: My Costly Lesson in Trusting Car Dealerships My experience at Nissan of Richmond was nothing short of a disheartening ordeal. They misled me into believing the car ha More

by Unhappy
Recommend Dealer
No
Employees Worked With
Shaun Roberson
Oct 24, 2024 -

Nissan of Richmond responded

I'm sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly or let us know the best way to contact you and we will reach out. Jamee Robinson Owner Loyalty Manager (804) 346-4200 ext 1045

October 21, 2024

Excellent dealership to buy from. I was hesitant about the negative reviews online, but my experience was the complete opposite from others. Tim Glover was excellent, very friendly an More

by jeff.smith2300
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Glover
Oct 21, 2024 -

Nissan of Richmond responded

We are so glad that we had the opportunity to work with you, Jeff, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jamee Robinson Owner Loyalty Manager

October 20, 2024

Sales Representative very nice and patient. Knowledgeable and answered all questions. Everyone that worked with me was nice and I appreciated it. More

by jdean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Tonui
Oct 20, 2024 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help. Jamee Robinson Owner Loyalty Manager

October 19, 2024

Great experience for a first time buyer, great customer service, above & beyond, great guy integrity’s out of this world. Mohamed Toure More

by Shawn Mc
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Nissan of Richmond responded

Thank you so much for choosing Nissan of Richmond! We truly appreciate your business. Thank you for taking the time to leave us a five-star rating. Jamee Robinson Owner Loyalty Manager

October 14, 2024

Very patient, excellent sales associate! I would recommend customer s to check him out at Nissan of Richmond. Thanks for everything! Keep up the good work! More

by willaloveyoualways
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Tonui
Oct 15, 2024 -

Nissan of Richmond responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Nissan of Richmond are glad to have you as a customer. Jamee Robinson Owner Loyalty Manager

October 13, 2024

Thanks to Michael for his patience and working hard to get the deal done for my new Toyota Tacoma More

by NN418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Nissan of Richmond responded

It's fantastic to hear that Michael provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Jamee Robinson Owner Loyalty Manager

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