Nissan of Richmond

I did not have a good purchasing experience. Preston (salesperson) promised a lot of things prior to the purchase. After the purchase, it was a task trying to get the promises fulfilled. I have Preston (salesperson) promised a lot of things prior to the purchase. After the purchase, it was a task trying to get the promises fulfilled. I have to return my vehicle at least three times to have repairs done properly. At one point the vehicle had been in the shop longer (3weeks) than I had had it after purchasing it. The sales staff leaves much to be desired. I will never purchase there again, or recommend anyone else to purchase there. Debbie and Scott in the service department worked patiently with me to get as much done as they could. Very personable I appreciate their efforts. More

Never have I seen a bigger rip off from any dealer in the country from coast to coast country from coast to coast More

Took much longer to do oil change. I was not informed of pricing and any deals/discount that I was asking about. Initially I was charged tire rotation $30 and wasn’t aware that it is s I was not informed of pricing and any deals/discount that I was asking about. Initially I was charged tire rotation $30 and wasn’t aware that it is separate cost instead of being part of the oil change package. More

The job was completed. There was nothing special about what I had done state inspection. There was nothing special about what I had done state inspection. More

I’ve been bringing my vehicles to this dealership for many years. Very disappointed in prices being charged and length of time I had to wait ( almost 4 hours) for 100,000 mile service. I doubt I’ll be re many years. Very disappointed in prices being charged and length of time I had to wait ( almost 4 hours) for 100,000 mile service. I doubt I’ll be returning in the future More

This’s the dealership I would recommend to anyone who is looking for excellent service! Thanks so to everyone who helped! looking for excellent service! Thanks so to everyone who helped! More

Great customer service, worked amazingly to get me the best deal, and very persistent! Would definitely recommend him to friends of mine. best deal, and very persistent! Would definitely recommend him to friends of mine. More

Michael provided great customer service throughout the entire process of buying out new 2023 Nissan Sentra entire process of buying out new 2023 Nissan Sentra More

Best service department professionals I know of. For some reason, my ticket was put at the bottom of the line even though I was waiting and had an appointment. Debby did all she could to get my car For some reason, my ticket was put at the bottom of the line even though I was waiting and had an appointment. Debby did all she could to get my car done as fast as possible as soon as she realized that my car was not being serviced. I really appreciate her friendly and professional service. She is someone I can trust, and this is important when you are at a dealership. More

Nissan of Richmond mechanics were great, not only did I get my oil changed, they noticed my inspection was out of date and also did the inspection. That meant SO much, as a woman to have that done. Thanks get my oil changed, they noticed my inspection was out of date and also did the inspection. That meant SO much, as a woman to have that done. Thanks Richmond Nissan More