Nissan of Richmond

Anton from sales was rude and being very arrogant and service team was acting clueless about details regarding my vehicle that just got serviced. I had to ask for a service report for the diagnostic test service team was acting clueless about details regarding my vehicle that just got serviced. I had to ask for a service report for the diagnostic test that was done on my car which should have been given to me once the keys to my vehicle was turned back over to me. Pretty sad that personnel who have encounters with public were not better than that. Definitely would not recommend. More

No follow up on the sale very disappointed with service or Communication after a sale or Communication after a sale More

My car was there the first time for over six hours to fix the air conditioner. They did not fix it correctly so I took it back a week later where it was there for over three hours, and they could not figure the air conditioner. They did not fix it correctly so I took it back a week later where it was there for over three hours, and they could not figure out the problem. More

Never had a problem until recently went there to see about my shaking when driving. Found out about after 4pm what may caused the problem she told me it was my tires and I said ok how much. When she was about my shaking when driving. Found out about after 4pm what may caused the problem she told me it was my tires and I said ok how much. When she was walking away she was shooting numbers to me like she was rushing. Cause I really wanted tires on my car. About quarter til and 10 mins 5pm. Employees from the auto was clocking out to leave to go home already. So no one had time to put them on smh. More

They were quick and professional. It did not take long at all. I would recommend anyone to Nissan of Richmond. It did not take long at all. I would recommend anyone to Nissan of Richmond. More

When I purchased my Nissan, I was given Nissan for Life, meaning free oil changed and state inspections. Now they have decided they will no longer honor that, and didn’t bother to tell us when we dropped of meaning free oil changed and state inspections. Now they have decided they will no longer honor that, and didn’t bother to tell us when we dropped off the car. We’ve also asked them to correct the phone number on our account at least a dozen times and it has never happened. Needless to say, we won’t be taking the car here anymore and I won’t be purchasing from Nissan of Richmond again. More

Came in early for my appointment. Everything was ready and took no time. Was able to enjoy the rest of my day. Thank you Brandon! Everything was ready and took no time. Was able to enjoy the rest of my day. Thank you Brandon! More

Went to a handful of dealerships looking to do business, Mr. Stern and his team were able to earn ours. After pleasant negotiations we came to an agreement and was able to purchase a brand new car for our d Mr. Stern and his team were able to earn ours. After pleasant negotiations we came to an agreement and was able to purchase a brand new car for our daughter! More

I like how you can just drive your car threw for service. Respectful friendly staff. Respectful friendly staff. More

Very knowledgeable and fast service Very knowledgeable and fast service Debbie is always working with me and that's a great job and fast service Debbie is always working with me and that's a great job More