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Nissan of Richmond
Richmond, VA
7,191 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,191 reviews
July 28, 2023
I tried calling 13 times before I went up there and no one picked up along with the fact that I waited 27 minutes to get served when I was the only one there one picked up along with the fact that I waited 27 minutes to get served when I was the only one there More
by NATE.JONES30
Verified CustomerEmployees Worked With
Jim
July 28, 2023
Love the fast service I received. I was in there and out under 2 hours I was in there and out under 2 hours More
by MAR67MM
July 28, 2023
Very dedicated to the service they do for the customers and go into deep conversations when they explain what the issue was and what needs to be done to fix it. and go into deep conversations when they explain what the issue was and what needs to be done to fix it. More
by JJ
Employees Worked With
Other Employees :
Kavon Smith, Johnny Prince, Khalil Smith, Karra O'Bryan, Alki Nickolaou
July 27, 2023
It is extremely clean, they were extremely professional impolite with me, and they explained everything about my vehicle without overcharging me. Overall an awesome experience, and I will come back for my impolite with me, and they explained everything about my vehicle without overcharging me. Overall an awesome experience, and I will come back for my next service appointment. More
by JESSICASHEARS101
July 27, 2023
Awesome experience with customer service I would recommend them to all my friends and family members recommend them to all my friends and family members More
by Sydnettelopez
July 27, 2023
The staff helped me out so much! Very informative and polite. Brandon was amazing; he walked me through the process of buying my first brand new car. I would recommend them with the Very informative and polite. Brandon was amazing; he walked me through the process of buying my first brand new car. I would recommend them with the highest regard! More
by Sbrown7
Employees Worked With
Brandon Stern
July 27, 2023
Walked in to find a vehicle and was assisted very quickly by Michael and we are driving home in a brand new Nissan kicks by Michael and we are driving home in a brand new Nissan kicks More
by MJ873
Employees Worked With
July 27, 2023
Thinking I was at a Priority dealership I thought I was getting a free oil change. At no point throughout the whole experience; making the appointment or checking in, did I get told an estimate for the wo getting a free oil change. At no point throughout the whole experience; making the appointment or checking in, did I get told an estimate for the work that was going to be done until once it was done. So instead of free, I'm now faced with a $76 bill! and all I get is "sorry but the work is already done". Ok, if this is the way you do business... Then go ahead and have my $76, but I definitely won't be coming back. More
by Dave
Employees Worked With
Khalil Smith
