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Nissan of Richmond

Richmond, VA

4.5
7,243 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,243 reviews

November 16, 2024

Great experience! ! Sayed is an awesome salesman! He made the process clear, quick and easy!!! More

by kevinmcgregor92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sayed Khalilullah Gul Sayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Nissan of Richmond responded

Kevin, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Sayed or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Jamee Robinson Owner Loyalty Manager

November 16, 2024

I I had a fantastic experience with Sayed who helped us purchase our dream Nissan Rogue sport 2020. From the moment we walked into the dealership, he was attentive, knowledgeable, and went above and beyond More

by Doris. B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sayed Khalilullah Gul Sayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Nissan of Richmond responded

Doris, It's great to hear that Sayed and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jamee Robinson Owner Loyalty Manager

November 16, 2024

Leonard is professional and very friendly. The dealership experience was very good.I love my new car. More

by Mirrada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Tonui
Nov 18, 2024 -

Nissan of Richmond responded

Mirrada Thanks for sharing your thoughts about your experience with Nissan of Richmond. Leonard and our team appreciate your business and hope to see you again soon! Jamee Robinson Owner Loyalty Manager

November 16, 2024

Leonard was professional and very patient explaining the whole process.The dealership experience was smooth.I love my new car. More

by Mirrada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Tonui
Nov 18, 2024 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad Leonard was able to help, and we hope to see you again! Jamee Robinson Owner Loyalty Manager

November 14, 2024

Michael did a great job & handled everything from the test drive to the paper work. More

by CR722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jamee Robinson Owner Loyalty Manager

November 12, 2024

Sayed is a clueless tool. He has absolutely no idea about the details of the cars he sells. This dealership conducts business in the most horrible way I have ever seen! T More

by Jeepless
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sayed Khalilullah Gul Sayed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Nissan of Richmond responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I would like to personally apologize that you did not have a good experience as we aim to make sure that our customers are taken care of here at Nissan of Richmond and have a Truly Exceptional Experience. Thank You, Kind Regards, Jamee Robinson Owner Loyalty Manager (804)346-4200

November 08, 2024

Michael, Covey were a great team & worked me up a good deal on my new to me Rx350 lexus More

by CW774
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamee Robinson Owner Loyalty Manager

October 31, 2024

Very good service. Answered all my questions. Took very good care of me. Was very good at his job. More

by apozzie2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Glover
Oct 31, 2024 -

Nissan of Richmond responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jamee Robinson Owner Loyalty Manager

October 28, 2024

thank you to Michael for delivering my vehicle and papers to my home today. Easy purchase More

by DM244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Jamee Robinson Owner Loyalty Manager

October 27, 2024

Worst experience ever with a dealership. Car broke on the way home from purchase. Has been with them for two months, they refuse to fix it or pay for it to be fixed anywhere else. Extended w More

by D. Travis Brandel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Hornbeck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Matthews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Covey Key
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Bull
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Nissan of Richmond responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jamee Robinson Owner Loyalty Manager (804) 346-4200 ext: 1308

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