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Nissan of Richmond

Richmond, VA

4.5
7,191 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,191 reviews

August 07, 2023

The service I received from Mohammed at Nissan of Richmond was excellent. He made sure I found the car I was looking for immediately and worked well within our budget! More

by aiden.atkins311
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

August 07, 2023

An overall pleasant experience with the process of the selection of an appropriate vehicle, with exemplary customer service throughout the acquisition process. More

by Bluestreakfsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ju'Wuan Smith
Aug 07, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Ju'Wuan. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

August 05, 2023

Our salesman Juwaun was excellent! !! Definitely recommend him to help you with purchasing a car!!! Great guy!!!! Great dealership!!! Thanks again. Jim and Jo More

by jchesser21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ju'Wuan Smith
Aug 05, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Ju'Wuan. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

August 04, 2023

I came in to have my car serviced and came out with a brand new rogue. Stephon was super helpful and has walked me through the process making it seamless and painlesw. From choosing a color to test drivi More

by N.Joseph
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Aug 05, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Stephon. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

August 03, 2023

Preston was great! Took his time making sure I choose a vehicle that was to my liking , even though his shoes was smoking lol … from me keep wanting to see different ca More

by tlepps22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Harris
Aug 04, 2023 -

Nissan of Richmond responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

August 03, 2023

The only consistency is someone is going to call to try and buy the car. Every time I go in it's something different. What I asked for this time wasn't even done, alhough the tech made a "note":when I sche More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Hornbeck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Nissan of Richmond responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1045

August 03, 2023

I went into Nissan so nervous but after talking with Juwuan, he made my car buying experience so easy. Juwuan is very professional at what does at Nissan. So glad I decided to buy from Nissan. More

by daviscandace82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ju'Wuan Smith
Aug 04, 2023 -

Nissan of Richmond responded

Thanks for sharing about your experience with Ju'Wuan here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

August 03, 2023

The service that I receive from Debbie/Scott is exceptional. I have been requesting to speak with the GM or someone higher and have not received an update on my message. I am provided great service More

by Bernita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words for Debbie and Scott, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

August 02, 2023

After purchasing a new truck from Brandon Stern last month we decided to come get a new a new armada. Just like the first time Brandon made us a deal we couldn’t refuse! Safe to say he’s our go to guy! More

by Distefano Family
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Aug 04, 2023 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Brandon had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

August 02, 2023

Brandon was very helpful and helped me get into my dream vehicle! Amazing salesman and amazing dealership More

by brooklyn.bnb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
Aug 04, 2023 -

Nissan of Richmond responded

It's great to hear that Brandon was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

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