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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,191 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,191 reviews

August 23, 2023

Quick and easy experience to buy a used car. Got to test drive and got a fair price. More

by audrey.glover97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ju'Wuan Smith
Report | Print
Aug 23, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Ju'Wuan. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Congratulations on your purchase! Paula Quick Owner Loyalty Manager

August 23, 2023

I have received a lot of help at this dealership. Managers were able to find a car that meet my needs. I recommend this place and Juwuan Smith as a great sales consultant. More

by tetianaleblanc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ju'Wuan Smith
Report | Print
Aug 24, 2023 -

Nissan of Richmond responded

Thank you, Tetiana! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

August 22, 2023

The customer experience was great and made sure to accommodate all my requests with purchasing my new bmw More

by LJ858
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Nissan of Richmond responded

We're happy you found our staff to be so supportive during your experience here at Nissan of Richmond. Congratulations on your purchase! Paula Quick Owner Loyalty Manager

August 22, 2023

Had a very pleasant experience with Brandon stern and his team today. Process was super quick and efficient. Thank you! More

by MAX
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Report | Print
Aug 23, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Brandon was able to help, and we hope to see you again! Congratulations on your purchase! Paula Quick Owner Loyalty Manager

August 22, 2023

Stephon Ross and Mike were great and really accommodated my needs!! In and out in less time than I expected!! More

by jhmitch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike, Stephon Ross
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Aug 23, 2023 -

Nissan of Richmond responded

We're happy you found our staff to be so supportive during your experience here at Nissan of Richmond. Congratulations on your new purchase! Paula Quick Owner Loyalty Manager

August 22, 2023

I wrote a negative review earlier, but I take it all back. I brought a brand new tire last week from this dealership. Over the weekend I found a bubble in the sidewall. As you can imagine I was shocked, More

by frazierfam2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Nissan of Richmond responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (804) 346-4200 ext 1045 to speak to me directly. Paula Quick Owner Loyalty Manager

Aug 23, 2023 -

frazierfam2021 responded

Thank you!

August 21, 2023

Brandon Stern was great. Made the process super quick and explained everything thoroughly. Thank you! More

by G. Bell
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Report | Print
Aug 22, 2023 -

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. Congratulations on your purchase! Have an awesome day! Paula Quick Owner Loyalty Manager

August 21, 2023

Happy Old Lady! ! Never expected to drive a Jeep off the lot today!! YAY ME!!! More

by 6baseballcandy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ju'Wuan Smith
Report | Print
Aug 21, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Ju'Wuan. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

August 21, 2023

Michael helped me out the second i walked in and made the transaction seamless & worry free More

by CT626
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Nissan of Richmond responded

We're happy you found our staff to be so supportive during your experience here at Nissan of Richmond. Congratulations on our new purchase! Paula Quick Owner Loyalty Manager

August 20, 2023

They are a very friendly and knowledgeable group that I would recommend very highly to all I know More

by dcsan508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ju'Wuan Smith
Report | Print
Aug 21, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your purchase! Paula Quick Owner Loyalty Manager

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