Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,258 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

Filter Reviews By Type

Showing 7,258 reviews

December 23, 2024

Not trustworthy and customer service stinks. Sold me a new car with damage under it and they have finally swapped it for a new one but I had to fight for it and they did not seem to care. Will n More

by Betty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mahamadou Toure
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Nissan of Richmond responded

Thank you for providing this feedback. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jamee Robinson Owner Loyalty Manager (804) 346-4200 ext 1045

December 21, 2024

Mo was great. Experience overall was fine. Hope the car is as good as it looks . More

by bdcox25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Jamee Robinson Owner Loyalty Manager

December 16, 2024

I came in for an oil change and left with a new car. Great service from Sayed and Bull. They were very professional and listened to my needs for a new vehicle. The test drive with Sayed was very excit More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sayed Khalilullah Gul Sayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Nissan of Richmond responded

We are so glad that we had the opportunity to work with you, Jackie, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jamee Robinson Owner Loyalty Manager

December 15, 2024

Good selection of Nissan Armadas that Michael showed us and we found the perfect one for our family. More

by IW395
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Jamee Robinson Owner Loyalty Manager

December 14, 2024

Michael Matthews showed us the entire Honda selection and found us the perfect CR-V for my wife and she couldn’t be more satisfied More

by HT432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Jamee Robinson Owner Loyalty Manager

December 12, 2024

I wasn’t looking forward to buying a new car but this was a wonderful experience. More

by dk.harvey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Jamee Robinson Owner Loyalty Manager

December 10, 2024

Pleasant employees. They were very helpful. The overall experience was simple and professional. I would recommend this dealership. More

by Drummerdv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sayed Khalilullah Gul Sayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Jamee Robinson Owner Loyalty Manager

December 10, 2024

Mohammad and Charles were wonderful in helping my family purchase our new Murano. Highly recommended! More

by callendertn327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamee Robinson Owner Loyalty Manager

December 06, 2024

Tim Glover was very pleasant and helpful. He provided good input and was very informed. He promptly pulled together all paperwork needed and worked out any details smoothly. More

by maryannemoyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Glover
Report | Print
Dec 07, 2024 -

Nissan of Richmond responded

Maryanne, It's great to hear that Tim was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jamee Robinson Owner Loyalty Manager

December 05, 2024

Sayed was very nice, very professional. He was knowledgeable, open and honest about the car buying process. Super easy, and made us comfortable. We bought our car from him and would come ba More

by M. Santos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sayed Khalilullah Gul Sayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2024 -

Nissan of Richmond responded

Thank you for the kind words for Sayed and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Nissan of Richmond are glad to have you as a customer. Jamee Robinson Owner Loyalty Manager

1
2
3
4
...
726