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Nissan of Richmond
Richmond, VA
7,258 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,258 reviews
September 01, 2022
Service at the center is excellent as always! ! We look forward to our next visit with you. The staff is always welcoming and friendly Great job 👏 ! We look forward to our next visit with you. The staff is always welcoming and friendly Great job 👏 More
by traceyahc
Verified CustomerEmployees Worked With
September 01, 2022
I have purchased all my Nissan vehicles from Nissan of Richmond. I have always received excellent customer service, especially from Debbie who works in the service department. Richmond. I have always received excellent customer service, especially from Debbie who works in the service department. More
by TARYNDcrawley
Employees Worked With
August 31, 2022
I purchased my car here with a lifetime oil change for free. But in my recent visit I was told that offer has been discontinued, and I habe to pay for it after new management took over. Just wondering ho free. But in my recent visit I was told that offer has been discontinued, and I habe to pay for it after new management took over. Just wondering how a past promise could be altered just becasuse of management change, while it is still operating under same brand name. More
by RANJSHRESTHA
Employees Worked With
Jeremy Kellogg
August 31, 2022
Will make this quick/ last one got deleted. Can't believe new owner refuses to honor agreement that I had with previous owners!! When I purchased my car it was a Big deal They promised FREE oi Can't believe new owner refuses to honor agreement that I had with previous owners!! When I purchased my car it was a Big deal They promised FREE oil changes, inspection, tire rotation, For as long as I still owned the car!! Now I am told New owner WILL No longer Honor this !!! How can I trust a company that does not honor an agreement? More
by REALSTATELADY
Employees Worked With
Don't remember her name
August 31, 2022
Thank you for the attention the fine service and being respectful. The couple extra things that you did to help me out was very appreciated. respectful. The couple extra things that you did to help me out was very appreciated. More
by DOUGHERTY3028
Employees Worked With
Donnie Washington
August 31, 2022
Very nice and great communication! I went for an inspection , I sat in waiting room and had my car back in no time! I went for an inspection , I sat in waiting room and had my car back in no time! More
by LEANNGILLIAM98
August 31, 2022
Ive been taking car since the time purchased it to Nissan of Richmond to get services and inspections and Kevin Preston never told me that I had a rust problem under my car that caused an accident,they cause of Richmond to get services and inspections and Kevin Preston never told me that I had a rust problem under my car that caused an accident,they caused a suspension issue with my car,and the Scott drove my car and broke my frame and he wasn't certified to drive my vehicle. More
by Usuf
Employees Worked With
Other Employees :
Kevin Preston , Donnie Washington
August 31, 2022
Every time, Debbie exceeds expectations each service visit. I could not ask for anything better from a service tram. visit. I could not ask for anything better from a service tram. More
by WHATLEY1ON1
Employees Worked With
August 31, 2022
Debbie helped me with my oil change/tire rotation and she was wonderful! She was super professional and very helpful and I give her a five star! Excellent employee! was wonderful! She was super professional and very helpful and I give her a five star! Excellent employee! More
by SCSWEET
Employees Worked With
