Nissan of Richmond

Michael and the team took good care of me & was a quick process purchasing my new Lexus process purchasing my new Lexus More

My worst experience ever! As a newcomer to the US, my first visit to Nissan of Richmond was a disaster. Forcing me to give 5 star review with good comments via QR code on his As a newcomer to the US, my first visit to Nissan of Richmond was a disaster. Forcing me to give 5 star review with good comments via QR code on his table before I sign, test drive and move further. He also keep requesting me to show email confirmation received after review submited.They even manipulated me into high interest rate financing for a higher car price than advertised which I realised it later. When I sought clarification the following day, finance managers, Mr Charles Bull were rude and unhelpful,not even respecting me as a customer. They refused to address pricing discrepancies and acussing each other(sales and finance).The Finance Manager initially asserted himself as the Nissan Richmond Centre head, but upon checking the website later, it showed someone else's name, and he didn’t let me escalate the issue to his superior. I felt completely cheated and mistreated, and I urge others, especially newcomers, to steer clear of this dealership. More

Enjoyed the customer service and Ross was wonderful to work with and really listened to my wants and must haves. work with and really listened to my wants and must haves. More

Great working these guys. Appreciate everything they do for us. Appreciate everything they’ve done for us. Appreciate everything they do for us. Appreciate everything they’ve done for us. More

We were able to get a certified Nissan Sentra for our son that fit in our budget with the help of Michael & Covey that fit in our budget with the help of Michael & Covey More

Great doing business with Michael and Covey. They explained everything with transparency and honesty. Thank you again They explained everything with transparency and honesty. Thank you again More

It started alittle slow and then it got better and better. Thank you for giving me what I wanted better. Thank you for giving me what I wanted More

After getting them to honor their website the dealership was great. Stephen was great as a salesman and a great advocate. was great. Stephen was great as a salesman and a great advocate. More

Lee and Mike were awesome! Very professional and knowledgeable in every way. And Covey was awesome as well. Glad to do business with Nissan of Richmond. Very professional and knowledgeable in every way. And Covey was awesome as well. Glad to do business with Nissan of Richmond. More

Went here to possibly trade in my current vehicle on another. Already had another vehicle picked out. We didnt even get to see the car. They immediately went into the appraisal process with my car. Offe another. Already had another vehicle picked out. We didnt even get to see the car. They immediately went into the appraisal process with my car. Offered a stupid low offer. Traveled over an hour to get there and which was a complete waste. They were acting as if they was inconvenienced to have to be there and doing work. If they didnt want a sale, they could have let me know that before travelling all the way there. Total waste of my time. Went to another dealership maybe 15 min away and was treated so much better and left with a new car. Nissan of Richmond lost out on a sale. I received an email from them while at another dealership letting me know they needed to make 47 more sales for the month and i should go over. xxxx no. I wouldnt recommend anyone here. More