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Nissan of Richmond

Richmond, VA

4.5
7,246 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,246 reviews

July 05, 2024

It was the easiest and most pleasant car buying experience I've ever had buying a new car. Shaun and Ryan were so wonderful finding and taking me through this process!! Very good salespeople and v More

by pberk1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun, Ryan, Mike
Jul 06, 2024 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well with Shaun and Ryan, and we truly appreciate your feedback. Jennifer Herrera Owner Loyalty Manager

July 04, 2024

Mohamed and the team at Richmond Nissan were amazing to deal with. They were able to make the deal happen and get me a payment I was comfortable with. Highly recommend this dealership! More

by justinrivera66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Nissan of Richmond responded

Thank you for your very kind review, Justin. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Jamee Robinson Owner Loyalty Manager

July 03, 2024

Mohamed was awesome , help us to get our car on the price to where we wanted to be . Great service . More

by n-webb
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Mahamadou had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jamee Robinson Owner Loyalty Manager

June 30, 2024

Michael was very knowledgeable about the Nissan and rogue. He made sure everything went smoothly with the purchase More

by AK694
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again. Jennifer Herrera Owner Loyalty Manager

June 30, 2024

very informative and a pleasure to work with. soon as i walked in, he was there to greet us More

by tamp1203@2024Graceland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Nissan of Richmond responded

Thank you so much for choosing Nissan of Richmond! Please let us know if we can be of any more assistance. Jennifer Herrera Owner Loyalty Manager

June 28, 2024

Beware of advertising fraud. I went in to look at a vehicle that was listed at one price and in the description said it was certified. I test drove it and shook hands for the d More

by tamlyons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darren
Jul 01, 2024 -

Nissan of Richmond responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jamee Robinson Owner Loyalty Manager (804) 346-4200 ext 1308

June 28, 2024

Mikey and covey were patient,courteous, & helpful during the process of financing my new Nissan. More

by MP179
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Nissan of Richmond responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

June 28, 2024

I love the service that Mr Mouhamed Toure offert us. I recommande Nissan of Richmond More

by fatou.sall7
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jennifer Herrera Owner Loyalty Manager

June 26, 2024

Great place do make a deal . Mohamed Toure did the best to help out on my trade in . More

by eliasemerich10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well with Mohamed, and we truly appreciate your feedback. Jennifer Herrera Owner Loyalty Manager

June 22, 2024

Mike the Manager and Mike the salesman worked me a deal on my brand new 2024 Nissan Sentra and saved me money! More

by RH141
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Jamee Robinson Owner Loyalty Manager

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