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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,246 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,246 reviews

July 27, 2024

Great salesman. Very respectful. Great customer service! Willing to help customer with their needs/wants More

by Michelle4sade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2024 -

Nissan of Richmond responded

Michelle, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

July 26, 2024

Michael and Yousef helped me out in a big way with the purchase of my Barnard new 2024 Nissan Sentra More

by NY924
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2024 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and Yousef met your expectations. Thank you again for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Jennifer Herrera Owner Loyalty Manager

July 16, 2024

I am very pleased with the customer service of Nissan of Richmond. Received two cars with this dealership, they’re the best! More

by vwinston3p61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Jennifer Herrera Owner Loyalty Manager

July 12, 2024

This is the worst dealership stay away from this people a all cost. They have the worst customer services, the worst sales agents and the management is the most rudest one I ever face during business. No goo More

by sandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Hornbeck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamee Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Nissan of Richmond responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jennifer Herrera Owner Loyalty Manager (804) 346-4200 ext 1045

July 12, 2024

Michael & Covey made the process quick and easy, with having all the paperwork ready when we arrived to pick up our nissan rogue More

by ULJ660
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2024 -

Nissan of Richmond responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond, we hope you enjoy your new Rogue! Jennifer Herrera Owner Loyalty Manager

July 12, 2024

Good car salesman! 10/10 experience. Great customer service and good communication, honesty. Mohamed was so nice and helpful. Thank you! More

by Kaila Marine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2024 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us, Kaila. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jennifer Herrera Owner Loyalty Manager

July 11, 2024

Mohamed was very patient and very helpful help me to get my 2024 Nissan Kicks. Thanks More

by lissetteporttillo812
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

Nissan of Richmond responded

Lissette, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Mahamadou or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Jennifer Herrera Owner Loyalty Manager

July 10, 2024

Ensured that we were able to see the car we came for and made sure it was ready when we came back to see it. Michael was a great help More

by AE314
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Jennifer Herrera Owner Loyalty Manager

July 08, 2024

Michael was very patient with us during our entire visit and the management made sure all of our concerns were met More

by KK200
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2024 -

Nissan of Richmond responded

Thank you for your very kind review. Michael and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Jennifer Herrera Owner Loyalty Manager

July 07, 2024

Mike M and Covey were a big help with the process of purchasing my first Nissan! More

by MW334
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Jennifer Herrera Owner Loyalty Manager

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