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Nissan of Richmond
Richmond, VA
7,248 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,248 reviews
January 18, 2025
Michael showed us various suvs and made sure we were comfortable with our decision purchasing the Mazda cx-5 comfortable with our decision purchasing the Mazda cx-5 More
by GS266
Employees Worked With
January 11, 2025
Michael really helped me out even with the winter weather we are having and made sure i was completely satisfied we are having and made sure i was completely satisfied More
by JB848
Employees Worked With
January 04, 2025
Mike made our car buying experience quick & easy by explaining everything to us to make sure we were comfortable. explaining everything to us to make sure we were comfortable. More
by HW313
Employees Worked With
January 03, 2025
I recently visited this showroom for vehicle servicing and state inspection. I was informed that my vehicle's front wheel bearings needs replacement, and they quoted $1479.99. I declined, and they failed and state inspection. I was informed that my vehicle's front wheel bearings needs replacement, and they quoted $1479.99. I declined, and they failed the state inspection and put a rejection sticker on the car. Then I later took my car to another service center for a second opinion and they confirmed that everything is fine and passed the state inspection. Additionally, during the same visit, since my rear-view mirror was broken, i have asked this Nissan showroom for the price for a new mirror, and i was quoted $375.99 for the same, I denied that too because the exact brand mirror was $20 online and I replaced it myself after purchasing the part online as it was very easy. Based on my experience, I am concerned about the accuracy of their recommendations and pricing. I encourage other customers to seek a second opinion before agreeing to expensive repairs. More
by rasheed
Employees Worked With
January 01, 2025
Worked well with us to find a car within our budget. Good customer service and not pushy. Good customer service and not pushy. More
by Daniel
December 31, 2024
Horrible customer service and unethical sales practices. Beware of forced TLP fee( total loss protection) sales manager removed offer after we were there for several hours and in final stage of purchase a Beware of forced TLP fee( total loss protection) sales manager removed offer after we were there for several hours and in final stage of purchase as we requested this fee removed. Should not be forced to pay for loss protection for purchase of another vehicle at that dealership should this one get totaled. Refused to show terms of this protection beforehand as well. Aggressively pulled back offer when we challenged the cost. SHADY place and practices. Found better deal same day at different dealership- no mention of TLP at that dealership More
by MLC
Employees Worked With
Other Employees :
Would not give their name of GM contact detail
December 27, 2024
Mikey made the process of buying my pathfinder quick & easy. He explained everything well and took me on a good test drive. easy. He explained everything well and took me on a good test drive. More
by AB661
Employees Worked With
December 24, 2024
Mohamed was so kind and helpful! I highly recommend making an appointment with him! He’s wonderful! I highly recommend making an appointment with him! He’s wonderful! More
by hannahgraystuart
Employees Worked With
December 23, 2024
Easy to work with and very friendly. Definitely interested in making deals with their clients. Happy customer Definitely interested in making deals with their clients. Happy customer More
by Pjcfsu
Employees Worked With
December 23, 2024
Not trustworthy and customer service stinks. Sold me a new car with damage under it and they have finally swapped it for a new one but I had to fight for it and they did not seem to care. Will n Sold me a new car with damage under it and they have finally swapped it for a new one but I had to fight for it and they did not seem to care. Will never return. More
by Betty
Employees Worked With
