Nissan of Queens
Ozone Park, NY
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
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Elliott was very helpful buying my new car. I am very satisfied with my experience with Elliott; he was very helpful, courteous, and gave no pressure or hassle. I recommend you deal with him. He's 10+. satisfied with my experience with Elliott; he was very helpful, courteous, and gave no pressure or hassle. I recommend you deal with him. He's 10+. More
I was referred to Felicia by my in-laws. She explained to me how the entire process would go. When I arrived at the Pre-owned Car lot, she introduced herself and also introduced me to a salesman by the name me how the entire process would go. When I arrived at the Pre-owned Car lot, she introduced herself and also introduced me to a salesman by the name of Neil Singh, as well as the Sales Managers Dom & Marcos. Felicia made sure to let Neil know what I was looking for and Neil showed me several vehicles that fit my criteria. My wife & I decided on a vehicle and the Sales Managers worked within our budget. Even though we purchased a few months ago, Neil and Felicia keep in contact with us to see how everything is going, Neil even called me & my wife for each of our birthdays and wedding anniversary. More
I have just purchased a 2012 Rogue. I must say Queens Nissan fulfilled and exceeded my expectations. I contacted Ms Felicia Richardson, online representative. I informed her exactly what I was looking fo Nissan fulfilled and exceeded my expectations. I contacted Ms Felicia Richardson, online representative. I informed her exactly what I was looking for. I wanted a car fully loaded to surprise my husband for his birthday. I arrived first thing in the morning. I was approach by Store Manager Paul who new my name and was well aware of all the details. I then sat with Mr.Charles who went above and beyond. I printed all the quotes from edmund.com, truecar.com and overstock.com. At which I did not have to mention any quotes. Nissan from Queens beat the price of all 3 quotes without requesting it. Ms Felicia followed up with a phone to just to see how everything went. I can't emphazies enough how appreciative I am of Ms. Richardson service. Nissan is fortunate today, to have the employees of such caliber. They truly are an asset to their company. More
They are not reasonable when trading in a car that is in They are not reasonable when trading in a car that is in show room condition (everything is perfect). They insult you by offering you $3,000.00 be They are not reasonable when trading in a car that is in show room condition (everything is perfect). They insult you by offering you $3,000.00 below poor condition trade in value and give you a stupid reason like we do not follow Kelly Blue Book or NADA. Customer service called me after a fews days to ask how did my appiontment went. When I told her that I was insulted by their trade in offer and how they were trying to fix my payments where I would pay sticker price for their car and give me negative value $3,000.00 on my trade in, she was shock. She responded by telling me she will have a talk with them and give me a call back. To this date I have not received her call back. So much for customer service. I guess they service ended as bad as it started. More
I have to say that this dealership has the best customer service I have ever seen. The Managers are very fair and truthful when we went to purchase our 05 Nissan Titan. My husband and I had been looking f service I have ever seen. The Managers are very fair and truthful when we went to purchase our 05 Nissan Titan. My husband and I had been looking for the truck and they were willing to accomadate us as much as possible. I would recommend their services to everyone I know. Their service department has also been great with our oil changes and making sure that our vehicle comes out of the shop without any issues. The overall experience has been the best we have ever had in puchasing a vehicle. If you would like to purchase a vehicle then I would contact them immediately. Thanks Nissan of Queens, entire team for making our purchase experience the best!!!! More
I needed a car right away on a short notice. Since this dealership is close by, I decided to start my search there for a car. As I got to the dealership, Mr Shaquim promptly welcomed me from outside the sh dealership is close by, I decided to start my search there for a car. As I got to the dealership, Mr Shaquim promptly welcomed me from outside the showroom and proceeded to help me with the selection process both in the showroom and using the Nissan on-line system. In less than an hour Mr Shaquim had already helped me norrow my search down to (2) models within my budget. I ended up paying less than what I expected. The management was very helpful in securing the financing and insurance for the car in a very short time. Mr. Shaquim and the management team made my car buying experience painless. I would certainly recommend this dealership (Nissan of Queens) to a friend. More
MY first time car deal Maxima 2004 Pre-owned and I was very disappointed. Numerous visits for a temporary registration card and I purchase the car march26,2011 and didnt receive the one from dmv until sep very disappointed. Numerous visits for a temporary registration card and I purchase the car march26,2011 and didnt receive the one from dmv until sept 2011 after going and doing paperwork over that was somehow LOST. Had the car for three months and had to save up 900.00 to pay for work that was not covered under warranty and all I went for was an oil change at WINDSOR NISSAN and was also informed that the car was in a ACCIDENT shaking my head. I spoke to IVY on a return visit about that and the best she could say to me was stay with the car for one year and comeback. I went to GREAT NECK NISSAN and was treated like ROYALTY and they got me out of the BAD DEAL. Thanks GREAT NECK and your SUPERB STAFF for the RESCUE. I will never recommend this dealership to NO ONE NOT EVEN MY WORSES ENEMY! Sincerely yours, UNSATISFIED CUSTOMER. More
I did reccommend this dealership only because I got a fair price ( fair, not great), after getting the runaround all day at other dealerships. They did tack a hidden charge on after all the paperwor fair price ( fair, not great), after getting the runaround all day at other dealerships. They did tack a hidden charge on after all the paperwork was done--so I got a little aggravated with that-- In the lying, sneaking, underhanded world of car dealerships--All I can say is that I wasn't mistreated too badly here-- I do believe that that is the best you can do when trying to buy or lease a new car..unfortunately these unethical business practices are the accepted norm in this business Roy Johnston was ok though--and the finance manager did not push us too hard More
I just wanted to say Thanks to Marcos for helping me get out of my lease maxima 2 years early and for a lower payment... Everyone was great and Bryan I'n service always helps me out with service. I will def out of my lease maxima 2 years early and for a lower payment... Everyone was great and Bryan I'n service always helps me out with service. I will definatly go back and buy my next car from them .. More
I just bought my 2007 Maxima from Nissan of Queens. I had a great experience and would recommend this dealer to any of my family and friends. My sales associate Eon was extremely knowledgable and courteous t a great experience and would recommend this dealer to any of my family and friends. My sales associate Eon was extremely knowledgable and courteous to all of my wants and needs. His patience and understanding is the reason I felt so comfortable to do business and take my car home same day. More