Nissan of Queens

Just wanted to thank Mike and Dominick for a great job in helping me purchase my new vehicle. I didn't think I would have gotten approved. Tom also had set the appointment with me and my wife he was very pro helping me purchase my new vehicle. I didn't think I would have gotten approved. Tom also had set the appointment with me and my wife he was very professional... Cliff was also great he made buying the car a great experience.. thank you all More

Nissan of Queens. Unprofesionals and never willing to help the costumer. Worse service ever experienced with a car dealer. No costumer service ethics. Regret purchasing a nissan. help the costumer. Worse service ever experienced with a car dealer. No costumer service ethics. Regret purchasing a nissan. More

I feel like I have had an issue every time I brought my car into service. I have had stuff stolen out of my car but the most recent issue I have had was the worst of them all. The entire experience took ju car into service. I have had stuff stolen out of my car but the most recent issue I have had was the worst of them all. The entire experience took just about 5 hours. I brought my car in at 7am, thinking my car would be done at a decent time. I had an issue with my front power socket. 2 hours later I was told my car was done. I checked and they did nothing. They claimed they worked on the wrong power socket for those 2 hours. So they brought the car back in to have the right socket fixed. They then tried to tell me there was nothing wrong with the socket and it was my phone charger that was broken. After showing the mechanic, service advisor, and service manager that not just my phone charger but my GPS charger and USB plug did not work either. I then showed them that they all worked in the rear socket. So 4 hours later they finally decided to change the socket for me. 4 1/2 hours later my car was finally ready. When I got in the car I realized the mechanic installed the shifter backwards. They had to bring back the car and after 5 hours my car was finally ready. They charged me $60 for this. My car is still under warranty and the service advisor claimed I had a $50 deductible. Which is not true and I proved it by explaining that I have never paid a deductible all the times I've brought the car in. He went back in the computer and could not find a time where I paid a deductible. Still he claimed I had to pay. They were not helpful and showed not a care in the world. I would recommend to stay away from this place. More

Buying a new car is not an easy task especially when you have a specific color and package in mind. My family and I were interested in purchasing a 2013 Sentra SL with leather interior and a navigation sys have a specific color and package in mind. My family and I were interested in purchasing a 2013 Sentra SL with leather interior and a navigation system. We were not interested in other amenities such as a moonroof and Bose audio system. After visiting a few other local dealerships and not obtaining satisfactory results we decided to make a personal visit to the Nissan of Queens showroom after checking out their website. Wow, I was very impressed! The showroom was inviting and the staff was very friendly. I was greeted by a terrific sales consultant, Jimmy Rosario. Jimmy was very knowledgeable and made my family and I very comfortable and at ease while we considered our options. He found the exact car that we wanted even though other car dealers stated it was impossible to find on the east coast. . .and the best part was that the price was great. I highly recommend this dealership, especially sales consultant Jimmy Rosario. Jimmy went above and beyond the call of duty to make this process smooth. Even after a deal was made, if I had questions Jimmy was always available and easily reachable by phone. My experience with the Business Manager, Alex, was also a pleasure. The paperwork was thoroughly explained and when I returned to the dealership to have a car alarm installed I received the same royal treatment. If you are interested in purchasing a Nissan go check out Nissan of Queens and ask for Jimmy Rosario. You will be very satisfied. More

Luis is the best Sales Representative that I've ever dealt with. I initially went to Bayside Chrysler Jeep Dodge and Ram and I ended up leaving from there and withdrew from the deal I had with them. I h dealt with. I initially went to Bayside Chrysler Jeep Dodge and Ram and I ended up leaving from there and withdrew from the deal I had with them. I heard about Nissan of Queens and the manager referred me to Luis. Bought a 2010 Nissan Altima fully loaded for 16,900. Of course after taxes and dealership fees it went up to like almost 30,000. It was worth it because the vehicle had 18k mileage implied. Very appeased with Luis. Got me a great deal with a good interest rate. I would recommend Luis Felix to anyone who's interested in buying a nissan car. (Ms. Torres) More

The reason why I came to Nissan of queens, was in the past I have used them for service, with this good experience, I choose to use them to purchase my next car. Nissan's have always mean reliable cars, past I have used them for service, with this good experience, I choose to use them to purchase my next car. Nissan's have always mean reliable cars, for me in the past, I came to the dealer to buy a car, and to drive it off the lot the same day. Working with Dominick r was a great experience, he took his time with my concerns, this why I would use Nissan of queens and Mike for any future purchases and I will recommend both to anyone interested in buying a car. More

My sales consultant Mr. Luis Felix was a pleasure to work with, so much so i recommended 2 friends that purchased the Versa. Alec in finance was a joy to work with and very knowledgable about the product. Bo with, so much so i recommended 2 friends that purchased the Versa. Alec in finance was a joy to work with and very knowledgable about the product. Both employees made this experience wonderful. More

The salesman Andy was very nice but he failed to tell me that a personal check would not be accepted. When I went into the finance area I spoke with another man the paperwork has the name Minuk Han althoug that a personal check would not be accepted. When I went into the finance area I spoke with another man the paperwork has the name Minuk Han although Nissan called him Jason. He had all the paperwork filled out and just needed my signature. This is when I got scared I ask him what the finance percentage rate was and he told me then 4.99%. My credit is very good so I knew I could of gotten a better rate but they financed through Nissan for 72 months. I was afraid that I wasn't be given the amount originally discussed with the sales person. As I am typing this I receive a recorded call from Anthony Panrello the sales manager telling me to call Nissan that the paperwork does not show that I am entitled to service. Mr Han stated I was entitled to 1 year of oil changes and 2 years of tire service. When I called NISSAN OF QUEENS I spoke with Ramona Panday and she told me no one can help me other than Jason also known as Minuk Han and he will not be in till 1200 pm this afternoon. Unfortunately the experience has not been a good one the woman name Ramona wanted to hear herself on the tape it was ridiculous. I guess this is what is expected when dealing with car sales people. They want you to register which makes me think they will try to screw you if you need to deal with them in the future. More

Worst experience just a dealership filled with lying sales associates looking to make the Most money off of you. Marked up Msrp 6k to make payments more! This dealership is just a joke already had 2 car sales associates looking to make the Most money off of you. Marked up Msrp 6k to make payments more! This dealership is just a joke already had 2 cars from them and they still tried to rip me off. It's ok though they lost the sale of 4 cars from me this month. Also there wheel package is a joke they make it sound great they don't tell you it takes 6-8 weeks to get a check. Just jokes don't even waste you're time go to a real Nissan dealer not these clows over there. Lost me as a loyal Nissan customer was on my 4th Nissan and everyone I know looking for cars will not be stoping there. More

I bought a used car from this dealer and the salesman Luis, was very friendly and knowledgeable, also very patient with me took a little bit time time because of my credit. Luis, was very friendly and knowledgeable, also very patient with me took a little bit time time because of my credit. More