Nissan of Queens

Best customer service I've seen. I was really amazed. Paula D. Greeted me at the door. She was very polite and nice. She works really hard to help me. l was being a brat and still she held her composure t Paula D. Greeted me at the door. She was very polite and nice. She works really hard to help me. l was being a brat and still she held her composure together. She's a real people person. She went above and beyond the call of the job. I'm really glad I've meet her . Alex K. was also very helpful. He did the best he could to help me . Even after I purchased the vehicle he still helped me. It's funny I was only going in to look around, and end up leaving with my new baby girl (2015 Nissan Sentra). I'm very grateful . Best customer service I've seen at a car dealerships. THANK YOU GUYS !!!! More

Day at Nissan On walking in I was skeptical but Paula was very friendly, nice and reassuring. She answered most of my concerns as in what would be a better choice o On walking in I was skeptical but Paula was very friendly, nice and reassuring. She answered most of my concerns as in what would be a better choice of vehicle. More

Great customer service by Jorge lucero I want to thank Jorge Lucero for the outstanding service.We agreed on one price while we were negotiating and I thankyou. The only problem I have with I want to thank Jorge Lucero for the outstanding service.We agreed on one price while we were negotiating and I thankyou. The only problem I have with is the gentleman I went in the office with to finalize the deal with they push you to make higher payments and I am not a happy person. I hope that anyone who reads this review be careful. You shake hands with the salesman for one price and than in the office they shake you down for some more money. Buyers beware of the schemes they have. More

Sales manager throws his salesman under bus What this dealership is missing is a sales manager who is willing to share his time with his customers. Our salesman worked very hard in hammering out What this dealership is missing is a sales manager who is willing to share his time with his customers. Our salesman worked very hard in hammering out a deal. We were trying to lease a Pathfinder and return our 2012 Maxima early from our current lease. What we got was a five hour wait for nothing. All car deals are done with the salesman, and almost all the time, if you are an informed consumer, the sales manager will get involved when the numbers are in your favor. This is what is most troubling, the sales manager allowed his salesman to construct a deal which, I guess he knew was not possible . We figured this out because he didn't even bother to address the deal or to greet us. So when we saw the finance agent, to deal which we had agreed to could not be completed. Any smart car buyer knows that when you see the finance department, they always try to change the terms. For example they will try to have you pay taxes or other fees in addition to your prior deal set with the salesman. This is the way all car dealers try to do business and it's dishonest and wrong. The deal you work out with the salesman should be it, except if you want to add additional equipment to your car. I have leased several cars in the pass and thought that I have seen it all. Well today has taught me a lesson, NEVER let the run a credit check on you until you reach a final price with the finance agent. They ran my credit, when I told them that my credit was EXCELLENT, now this hard inquiry into my credit will stay on my credit report for two years. No big deal you say, well not only does this inquiry stay on your credit report but it will lower you credit score substantially, and believe me, like in my case, if the deal fall through they don't care about your credit score. Please do your home work, these car dealers will take advantage of you, make no mistake they are not your friend. Even if you see a five star rating it means nothing unless you receive the respect you deserve and the honesty of the entire staff. Good luck salesman Rasen, your sales manager just xxxx on your deal. More

Jimmy !!!!!!!!!!!! Jimmy is an excellent salesman. He didn't pressure me into buying anything and gave me his personal phone to reach him if I needed anything. He made m Jimmy is an excellent salesman. He didn't pressure me into buying anything and gave me his personal phone to reach him if I needed anything. He made me a customer for life!!!! More

poor servive Was at dealership sales. Wanted to purchase a new frontier. After the swap manager told me the monthly payments. I decline and respond that im going Was at dealership sales. Wanted to purchase a new frontier. After the swap manager told me the monthly payments. I decline and respond that im going to purchase the toyota tacoma. He was angry. And said to me there is a toyota, dealer on hillside. He walk away and didnt shake my hand. That was the worst customer service. More

Nissan of Queens Eggs on their faces. I scheduled an oil change for my 2010 Nissan Maxima for 3:30pm on November 25, 2014 at Nissan of Queens located at 84-24 Rockaway Blvd Queens, NY 1141 I scheduled an oil change for my 2010 Nissan Maxima for 3:30pm on November 25, 2014 at Nissan of Queens located at 84-24 Rockaway Blvd Queens, NY 11416. I was held hostage from 3:30pm to 5:30pm without any oil change done. Nissan make good cars but Nissan of Queens Repair Services is operated by morons that have no respect for customer time. If you don’t believe me then read similar reviews on yelp, google, and all over the web. This is a big sham. More

Wasn't that happy with the service I purchased a used car from their and the day I picked up the car it was so dirty I was upset but when they told me to bring the car back to get detai I purchased a used car from their and the day I picked up the car it was so dirty I was upset but when they told me to bring the car back to get detailed who ever cleaned my car oh my god you can't tell my car is used you can eat out my car now and my engine is spotless I can't believe it's the same car it look like my car has a new paint job thank u nissan of queens and the detailer :) More

Wonderful I just picked up my 2014 Nissan Rouge. All I could say is wow! The car is unbelievable. My whole experience with Nissan of Queens has been outstanding I just picked up my 2014 Nissan Rouge. All I could say is wow! The car is unbelievable. My whole experience with Nissan of Queens has been outstanding. My salesman Andy took such good care of me from ordering the car to the delivery. And hats off to the manager Joe. Joe came over and introduced himself to me and gave me his business card and told me what ever I need to please contact him. If I ever hear anybody looking for a Nissan Andy and Joe will be the first people that I call. Once again thank you for the outstanding service. More

Very satisfied I leased a 2014 Nissan Sentra yesterday, and I had the best experience! Thank you, Jorge Lucero, for all of your patience and dedication to making sur I leased a 2014 Nissan Sentra yesterday, and I had the best experience! Thank you, Jorge Lucero, for all of your patience and dedication to making sure I was happy and able to leave with a great deal!! I highly recommend this dealer and Jorge to everyone. They'll work with you, and make sure that you leave satisfied. More