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Nissan of Queens
Ozone Park, NY
657 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations.
The Nissan of Queens Customer Promise
We Promise To:
- Respect your time.
- Market our products and services honestly.
- Employ a professional, well trained and knowledgeable staff.
- Maintain a clean, comfortable, modern facility.
- Offer only products and service that meet your needs.
- Provide clear explanations of all pricing and paperwork.
- Deliver your vehicle to you clean with a full explanation of features.
- Treat you as a guest in our home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
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Showing 657 reviews
June 08, 2016
Price scammer in quick service Last May 31, I need emergency repair from this dealer regarding coil problem. Inshort I drove from Long Island going to Manhattan city, in that day 1- Last May 31, I need emergency repair from this dealer regarding coil problem. Inshort I drove from Long Island going to Manhattan city, in that day 1-495 queens area I had bad idling problem, so immediately I check Nissan in the area. Since no prior appointment I had no choice to leave my car for no definite time for them check the problem. After my 1 1/2 appointment from the city I immediately run straight to the dealer. Coming back while in the train adviser Joseph Dileo called to gave me a summary regarding problem in my car, coil, spark plug, and cleaning will costs me $1200+++. So right away I told him to change the coil only since that is the problem. After 30 mins I arrive in Nissan to check my balance I'm surprised that I need to pay $417+++ for the coil to be change. This is the magic words he told me "its corporate standard to charged high" in simple works or repair to be done. My lesson, I will not buy any Nissan units for this type of dealers that represent the Nissan company. My commendation to Ernest the operation guy who managed my repair. More
by Adventure75
Employees Worked With
Joseph Dileo
April 21, 2016
Great appreciation Jay, from Nissan of Queens, was absolutely the best! By far. He was patient, friendly, and most of all very helpful. I will & would recommend his serv Jay, from Nissan of Queens, was absolutely the best! By far. He was patient, friendly, and most of all very helpful. I will & would recommend his services to everyone! He is the definition of an amazing sales men. I deeply appreciated the devoted time. He made me feel right at home :) Sincerely, LaJaé Gibbs More
by LaJae21
Employees Worked With
Joynal Ali
February 11, 2016
Great experience with great people I walked into the dealership hopefully to get a new car the sale represenative dorothy was super helpful and understanding she was extremly helpful in I walked into the dealership hopefully to get a new car the sale represenative dorothy was super helpful and understanding she was extremly helpful in trying to get us a new car which fits our budget. I would recommend nissan of queens to everyone i know . More
by rich2386
Employees Worked With
Dorothy Schrieber
January 27, 2016
THE BEST HANDS DOWN I Have been coming here for 10 years already i will never purchase a nissan from anywhere else they from the first visit here they make me feel at ho I Have been coming here for 10 years already i will never purchase a nissan from anywhere else they from the first visit here they make me feel at homeb from the fresh popcorn to complementary refreshments , the atomoshpere is just refreshing and it takes the stress out of the car buying process.my old salesman john is no longer a salesman there he moved up so i dealt with a wonderful young lady latoya who was equally as sweet and helpful ,she was very professional and handeled everything from start to finish with care and swiftly More
by nancym
Employees Worked With
Laytoya Baptiste
January 27, 2016
Great Experience I went to dealership to get a new maxima. I was treated excellent by my salesman and would definitely recommend this place to my friends and family. I went to dealership to get a new maxima. I was treated excellent by my salesman and would definitely recommend this place to my friends and family. More
by Elobianco
Employees Worked With
Rasen Nunes
January 26, 2016
AWESOME EXPERIANCE!!!!!!!!!!!!!!!!!! We chose this place based on a verbal recommendation from a co-worker. I'm glad we did, it was a great experience!!! Our sales guy Nelson Cardona was We chose this place based on a verbal recommendation from a co-worker. I'm glad we did, it was a great experience!!! Our sales guy Nelson Cardona was awesome his manager Dominick was great and so was Rob the finance manager. ! Nelson was very knowledgeable, he worked really well with us and he got us a car within our price range. We were there from 4:30pm to a little after 9pm. Not too shabby! I'd really recommend this dealer! I'm a very tough rater, and they got a five stars out of me! More
by MOSINGH1215
Employees Worked With
nelson cardona, Dominick Montello, Robert Scarpaci
January 26, 2016
Long distance purchase from Chicago Great Prices, Don't let distance keep you away from this place, we live in Chicago. They're worth your time. They provided my wife & I, great overal Great Prices, Don't let distance keep you away from this place, we live in Chicago. They're worth your time. They provided my wife & I, great overall customer service. We found our dream car at this dealership. We worked long distance with our sales Rep Sergio Contes, from the start he was always attentive to me and answered my questions honestly and truthfully. Yes, he was honest with us always upfront & never wasted our time. Sergio even picked us up from the airport and drove us to the dealership to finalize the deal. We loved their attention to detailing the car, Thanks to Carlos Hernandez who made our car look BRAND NEW, he did an amazing job!!! Ed Kogen,the finance guy not too personable but very professional & thorough! I also want to acknowledge their General Sales Manager Paul Gibson, he has a great team and they work well together. During our first visit to New York, they made it worth our while, respected our time and we will definitely refer others to Nissan of Queens. More
by M5 Family
Employees Worked With
Other Employees :
Car detailing dept. Carlos Hernandez , Paul Gibson
January 14, 2016
Excellent service with this dealer shiop Mike Davila is an excellent salesman who caters to the needs of the consumer.He should be rewarded for his patience and diligence in ensuring custo Mike Davila is an excellent salesman who caters to the needs of the consumer.He should be rewarded for his patience and diligence in ensuring customer is fully satisfied More
by Maria123
Employees Worked With
Mike Davila
January 12, 2016
Excellent Excellent Excellent I was recommended here by a friend. Excellent service as soon as you walk in the door. My salesman Mike was the best. He gave me what I asked for and I was recommended here by a friend. Excellent service as soon as you walk in the door. My salesman Mike was the best. He gave me what I asked for and went the extra mile for me. He has very good knowledge of what he's selling. I can't forget Alex in the finance department. Thank you so much for working with me. You got the job done!!!!! More
by MsGee
Employees Worked With
Rob Garcia, Mike Davila, Alex Pollack
January 06, 2016
the worst dealer I purchased a vehicle at the dealership and it was the worst experience ever. There are a bunch of scammers there service department horrible highly I purchased a vehicle at the dealership and it was the worst experience ever. There are a bunch of scammers there service department horrible highly NOT recommended More
by elprimo78
