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Nissan of Queens

Ozone Park, NY

4.6
658 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations. The Nissan of Queens Customer Promise We Promise To: - Respect your time. - Market our products and services honestly. - Employ a professional, well trained and knowledgeable staff. - Maintain a clean, comfortable, modern facility. - Offer only products and service that meet your needs. - Provide clear explanations of all pricing and paperwork. - Deliver your vehicle to you clean with a full explanation of features. - Treat you as a guest in our home.
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93 - 25 Rockaway Boulevard

Ozone Park, NY

11417

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Showing 658 reviews

January 16, 2019

Smooth, professional, comfortable to talk to when handling. The rating given above matches my experience. I did not feel taken advantage of. I would recommend this location to anyone looking to purchase a v More

by Storm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom , Jon Paul KOYFMAN
January 12, 2019

Thank you Sandro and Dominick For all of your help , I am very happy with my Altima I recently bought and when I got a nail in my tire Dominick went out of his way on a Sunday to change the tire him s More

by JOJOaltima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sandro tancredi, Dominick Montello
January 12, 2019

This is why they get 5 stars ***** You might wonder if any car dealer can get a 5 star review. In my experience with many dealers over 30 years of buying cars, I can tell you Nissan of More

by JOJOaltima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Contes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sandro tancredi, harry boodram, Dominick Montello
December 14, 2018

Plates took 3 months 😜 crazy Is the worst service ever my plates that I over paid for took 3 months and they write their own good reviews don’t trust them would never ever go to t More

by Not happy
Customer Service
Recommend Dealer
No
Employees Worked With
Paul
December 10, 2018

Best car buying experience for a first timer! Jon Paul was an awesome salesman. He answered every question I had about the car and I even left the lot with an even better car. Jon was patient, kin More

by Chelstyna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Paul KOYFMAN
Dec 14, 2018 -

Nissan of Queens responded

Hello Chelstyna, Thank you for taking the time to share your comments and feelings about Jon Paul. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Christina- Customer Care Representative Nissan of Queens Dealership 93-25 Rockaway Blvd. Ozone Park, NY 11416

November 28, 2018

Sales man was a racist The persons I spoke with were disrespectful to me except for the Nikita Carlos who was so nice to me. The sales guy that spoke to me was very racist t More

by Black & irish offspring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nikita Carlos , Jon Paul KOYFMAN
Nov 20, 2018 -

Black & irish offspring responded

Isn’t it just convenient for you to post about the part concerning the ID and ignore other parts of my review? Speaking of my ID, when did I give anyone permission to make a photocopy of my ID? He didn’t even think it mattered for him ask for my permission before doing so! I guess you guys have more training to do because as far as personal information is concerned, That’s Not Okay. As a first time customer, and as long as my first experience with your company is concerned, there are many things that happened that day that was NOT OKAY. Not admitting to your faults is just a clear way of telling the world that you guys are absolutely fine with what happened and this is clearly the norm of the company. Oh and by the way, please REMOVE my telephone number and personal email address from your response. Because this is public website, and you guys can’t protect your customer’s information you have to share it on a website aparantly! I will probably have to call Nissan corporate as well to let them know what’s happening in this dealership. Please do not post any of my personal information elsewhere. Thank You!!!

Dec 14, 2018 -

Nissan of Queens responded

Thank you for taking the time to tell us about your experience at our Ozone Park dealership.We appreciate your feedback since it helps us improve our dealership experience. As a Customer Service Representative of Nissan of Queens, I am sorry to hear about your experience with the service center and the issue with your new car. We would like the opportunity to address your concerns. Please feel free to reach out by email christinar@titanmotorgroup.com or reach out by phone number 718-835-8300 if you prefer a phone conversation. Sincerely, Christina Customer Service Representative Nissan of Queens

November 24, 2018

Awesome Jon Paul was awesome Would definitely buy another car from here when I am tired of this car. I found the perfect car at a great price. Great customer service More

by Chrissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Jon Paul KOYFMAN
Dec 14, 2018 -

Nissan of Queens responded

Hello Chrissy, Thank you for taking the time to share your comments and feelings about Jon Paul. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Christina- Customer Care Representative Nissan of Queens Dealership 93-25 Rockaway Blvd. Ozone Park, NY 11416

November 24, 2018

My visit Courteous very informative and patient. John Paul took his time to show me the vehicle and explained all the options. He set up the blue tooth for me. More

by Ariel56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Paul KOYFMAN
Dec 14, 2018 -

Nissan of Queens responded

Hello Ariel56, Thank you for taking the time to share your comments and feelings about Jon Paul. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Christina- Customer Care Representative Nissan of Queens Dealership 93-25 Rockaway Blvd. Ozone Park, NY 11416

November 21, 2018

Outstanding customer service My fiance and I just bought our first car and the overall experience was amazing. Jon Paul provided exceptional customer service. He was very transpar More

by Lele!722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Paul KOYFMAN
Dec 14, 2018 -

Nissan of Queens responded

Hello Lele!722, Thank you for taking the time to share your comments and feelings about Jon Paul. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Christina- Customer Care Representative Nissan of Queens Dealership 93-25 Rockaway Blvd. Ozone Park, NY 11416

November 21, 2018

Take a sales lesson from Sergio My Sale rep, Sergio did what no other dealer I went to in Suffolk and Nassau, including Mazda, Toyota, and Nissan, follow up with information and prof More

by REB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Credit Manager
Dec 14, 2018 -

Nissan of Queens responded

Hello Reb, Thank you for taking the time to share your comments and feelings about Sergio. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Christina- Customer Care Representative Nissan of Queens Dealership 93-25 Rockaway Blvd. Ozone Park, NY 11416

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