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Nissan of Queens
Ozone Park, NY
658 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations.
The Nissan of Queens Customer Promise
We Promise To:
- Respect your time.
- Market our products and services honestly.
- Employ a professional, well trained and knowledgeable staff.
- Maintain a clean, comfortable, modern facility.
- Offer only products and service that meet your needs.
- Provide clear explanations of all pricing and paperwork.
- Deliver your vehicle to you clean with a full explanation of features.
- Treat you as a guest in our home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
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Showing 658 reviews
March 24, 2019
Salesman of the Year Best car buying experience I have ever had. Erick listener to my needs and provided that and more in a vehicle. From start to finish he was attentive Best car buying experience I have ever had. Erick listener to my needs and provided that and more in a vehicle. From start to finish he was attentive and speedily handled my paperwork. Erik made sure my children were content by engaging them and even providing snack . That alone any parent would appreciate. What a pleasurable experience and I am excited to drive off in my new ride More
by Risa Forbes
Employees Worked With
Mr Disla
March 23, 2019
Great service They were very attentive as soon as we walked in the showroom. We knew what we were looking for and the sales associate did not waste our time. We wer They were very attentive as soon as we walked in the showroom. We knew what we were looking for and the sales associate did not waste our time. We were able to test drive the cars we were interested in and were given a great price. Would reccomend to anyone. More
by Author
Employees Worked With
Mr Disla
March 23, 2019
Incredible service Erick of sales, service today during my time here at Nissan of queens was amazing. He was diligent and catering to what I wanted and not only what he Erick of sales, service today during my time here at Nissan of queens was amazing. He was diligent and catering to what I wanted and not only what he wanted to sell me. Today I walk out with a 2019 Nissan Rogue Andy who is the sales manger was able to meet my budget and allow me to walk out with a suv I’m happy with. I recommend everyone to come to Nissan of queens. Service is great More
by marquesmalave
Employees Worked With
Mr Disla
March 23, 2019
My Saturday morning Erick hospitality and customer was exceptional. He was very attentive and worked in every way to help us make the deal that worked in our favor. Than Erick hospitality and customer was exceptional. He was very attentive and worked in every way to help us make the deal that worked in our favor. Thank you for the help and time you invested. More
by Hector Reyes
Employees Worked With
Andy flanders, Mr Disla
March 16, 2019
Excellent Jon Paul really helped us understand what we were buying, and has an amazing personality. His charisma was the true selling point of our experience, a Jon Paul really helped us understand what we were buying, and has an amazing personality. His charisma was the true selling point of our experience, and we’re coming home with a new car! Anyone that meets him will have the same welcoming experience, regardless of whether or not this is your first time looking for a car - I’m sure. :) More
by pb123
Employees Worked With
Jon Paul KOYFMAN
March 16, 2019
Jon Paul is the greatest salesmen here!!!!!!!!!!!!!!!!!!!!!! if you decide to come to Nissan DEALERSHIP ask for "JP" !!!!!!!!!!!!!!!!!!!!!!!!!!! YOU WILL LEAVE HAPPY HE IS GREAT PERSON AN WILL MAKE SURE YOU GET if you decide to come to Nissan DEALERSHIP ask for "JP" !!!!!!!!!!!!!!!!!!!!!!!!!!! YOU WILL LEAVE HAPPY HE IS GREAT PERSON AN WILL MAKE SURE YOU GET THE CAR THAT FITS YOU!!!!!!!!!!!!!!!!! More
by PoppaJah
Employees Worked With
Jon Paul KOYFMAN
March 06, 2019
highly recommend Great service and a relaxed atmosphere. no issues working out financing, Jon Paul was a gentleman and very easy to work with. Highly recommend. A++ Great service and a relaxed atmosphere. no issues working out financing, Jon Paul was a gentleman and very easy to work with. Highly recommend. A++ More
by PB
Employees Worked With
Jon Paul KOYFMAN
February 26, 2019
STAY AWAY CAUTION! Anyone going to Lease/Buy a Vehicle from NISSAN OF QUEENS please be aware when (finance manager) they do your paperwork, they change the ag CAUTION! Anyone going to Lease/Buy a Vehicle from NISSAN OF QUEENS please be aware when (finance manager) they do your paperwork, they change the agreed price on the vehicle on the contract BE !CAREFUL! of the prize the put on the "Gross Capital Cost" this is where they markup the value of the vehicle and it adds up to increase payment. This is what happened to me, I LEASE a Nissan Kicks S Model, agreed prize with Salesman Elliott, $17,500, with a buyout option at the end of the Lease, when I sat down with Financial Manager ALEX KOGUT to finalize the paper work, he put "GROSS CAPITALIZED COST" of my vehicle $29,685.88, which is: $29,685.88 - $17,500 =12,185.88 and at the end of the Lease a Buyout of $10,449.00 this is how much ALEX KOGUT added to the price which cost an INCREASE of the SALES TAX, RENT CHARGE, and MONTHLY PAYMENTS 36 × $429.00 Just to name a few... I would advise anyone that gave NISSAN OF QUEENS, any better rating than 1 STAR, to PLEASE review your Contract and do a new review, Whoever looking into getting a Vehicle PLEASE try another Dealership NISSAN MOTOR CORP and NISSAN FINANCIAL WOULDN'T help To Sum it: ALEX KOGUT My Monthly Payments is: $429.65 ×36 months =$23,782.75. PLUS he added a BUYOUT for $10,449.00 This is what ALEX KOGUT Contracted me for: $34,231.75 for a Sticker Price on Nissan Kicks $17,500. More
by NBaksh2$
February 09, 2019
Good Customer Service,Friendly & Patient Helpful ,patient staff .Friendly customer service.Sales rep.Edwin worked hard on getting us at the right number .Pleased with our visit to this dealer Helpful ,patient staff .Friendly customer service.Sales rep.Edwin worked hard on getting us at the right number .Pleased with our visit to this dealership . More
by Melissa
Employees Worked With
Edwin
February 02, 2019
VERY BAD EXPERIENCE AND WASTE OF OUR TIME! After spending 2 hours inspecting, test driving and negotiating our deal for a used vehicle we found on Autolist, they tried not to honor the price th After spending 2 hours inspecting, test driving and negotiating our deal for a used vehicle we found on Autolist, they tried not to honor the price that was quoted and add on $595 for LoJack that they said was included and mandatory, as well as low ball us for our trade. We negotiated further and finally agreed to buy the car and waited for our salesperson Sheena to write up the paperwork, then they gave the keys to someone else to show the car to another customer, while we were discussing if we would finance the car and take it home that day. I think they were trying to put pressure on us and start a bidding war to jack the price up. We explained our frustration, but they did not seem to care or see that what they were doing was wrong. Another salesperson, Sergio, who claimed to be a manager, came over to us with a terrible attitude and it seemed as if he wanted to intimidate us. He accused us of taking too long to check out the vehicle that had a dent and scrape on it and looking at every scratch. He said that they would continue to show the vehicle until we signed the paperwork. I explained that we made an appointment and traveled to see this vehicle and it was not right to sell it out from under us, because Sheena would not complete the paperwork! He was very aggressive and said that if other people came to look at the car, they would let them look at it. All this happened and we did not even make it to the new car showroom (several blocks away) to see the finance manager yet. They were very insulting, rude and unprofessional. We left the dealer and did not buy the car and would never go there or recommend them to anyone. More
by bigmeanie232
Employees Worked With
Sheena, Nikki, Sergio, Dominick Montello
